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- Tasks: Deliver top-notch customer service and build strong relationships with residents in a vibrant community.
- Company: Join a dynamic team managing a charming residential development in central London.
- Benefits: Earn £14.18 per hour, enjoy a supportive work environment, and gain valuable experience.
- Why this job: Be the friendly face that residents rely on and make their home experience exceptional.
- Qualifications: Experience in residential management and a passion for customer service are essential.
- Other info: Work Monday to Friday, 08:00–18:00, with opportunities for personal growth.
The predicted salary is between 14 - 16 £ per hour.
We are currently recruiting for a Building Manager on a 2 month fixed–term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, and the client.
You will be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous, and respectful. You will be the first and primary point of contact for residents when it comes to any support they need at the place they call home.
Ideally, you will have all or most of the experience we are asking for:
- Previous experience within residential building management
- Significant experience providing exemplary levels of customer service
- Experience in managing contractors and building works within a busy development
- Awareness of general fire, health & safety and security
- Proven ability to handle confidential information with professionalism and discretion
Responsibilities:
- Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
- Assist the residents, guests, and visitors when required.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Be courteous and helpful to residents, guests, suppliers, tradesmen, and the general public.
- Communicate with leaseholders and managing agents in an attentive and personable manner.
- Manage and delegate to the on-site team.
- Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager.
- Ensure correct reporting of any security/Health & Safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency.
- Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
- Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.
Hours: Monday to Friday / 08:00–18:00
Salary: GBP14.18 per hour / GBP36,855 per annum
Location: EC4A (closest stations are City Thameslink or Chancery Lane)
If this position is of interest to you please send your CV across. Unfortunately, if you have not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Building Manager (July Start - 2 Month FTC) in London employer: Abbatt Dual Management
Contact Detail:
Abbatt Dual Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager (July Start - 2 Month FTC) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As a Building Manager, you'll be dealing with residents and contractors daily. Role-play common scenarios with a friend to boost your confidence in handling enquiries and complaints professionally.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows your interest in the role and helps you understand how you can contribute to creating a fantastic living experience for residents. Think about what you'd want to know if you were a resident!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about landing this Building Manager role.
We think you need these skills to ace Building Manager (July Start - 2 Month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential building management and customer service. We want to see how you've gone the extra mile for residents in previous roles, so don’t hold back!
Show Your People Skills: As a Building Manager, you'll be the go-to person for residents. Use your application to showcase your ability to build strong relationships and communicate effectively. Share examples of how you've handled enquiries or resolved issues with a smile.
Be Professional and Courteous: In your written application, reflect the professionalism and respect we value at StudySmarter. Use a friendly yet formal tone, and make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Abbatt Dual Management
✨Know Your Building Management Basics
Brush up on your knowledge of residential building management. Be ready to discuss your previous experiences and how they relate to the responsibilities outlined in the job description. Highlight any specific situations where you provided exemplary customer service or managed contractors effectively.
✨Showcase Your People Skills
As a Building Manager, you'll be the first point of contact for residents. Prepare examples that demonstrate your ability to build strong relationships and handle enquiries with professionalism. Think about times when you went above and beyond for residents or resolved conflicts amicably.
✨Understand Health & Safety Protocols
Familiarise yourself with general fire, health & safety, and security protocols relevant to building management. Be prepared to discuss how you've handled safety issues in the past and your approach to ensuring a secure environment for residents and guests.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the development and its community. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about their expectations for the Building Manager and how success is measured.