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Abbatt Dual Management

Day Concierge

London Full-Time 21500 - 24500 £ / year (est.) No home office possible

At a Glance

Tasks: Be the friendly face of our Chelsea development, assisting residents and visitors daily.
Company: Join a prestigious team in a stunning Chelsea location, known for its exceptional service.
Benefits: Enjoy a competitive salary, Monday to Friday hours, and a vibrant work environment.
Why this job: Perfect for those who love interacting with people and ensuring a welcoming atmosphere.
Qualifications: Great communication skills and a positive attitude are essential; customer service experience is a plus.
Other info: This role offers a chance to build relationships and make a real impact in the community.

The predicted salary is between 21500 - 24500 £ per year.

Join to apply for the Day Concierge role at Abbatt Dual Management

3 days ago Be among the first 25 applicants

Join to apply for the Day Concierge role at Abbatt Dual Management

We are currently recruiting for a Day Concierge to work in our beautiful residential development in New Malden (KT3). You will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have.

You\’ll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.

You\’ll be the first and primary point of contact for residents when it comes to any support they need at the place they call home.

Ideally, you\’ll have all or most of the experience we\’re asking for:

Previous experience within the hospitality industry, preferably within a similar role
Significant experience providing exemplary levels of customer service
Experience in managing contractors and building works within a busy development
Awareness of general fire, health & safety and security
Proven ability to and handle confidential information with professionalism and discretion

Responsibilities

Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
Assist the residents, guests and visitors when required.
Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
Communicate with leaseholders and managing agents in an attentive and personable manner.
Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager.
Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes;
Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.

Hours: Monday to Friday / 09:00-17:00

Salary: £25,396 per annum or £12.21 per hour

Location: New Malden (KT3)

If this position is of interest to you, please send your CV across.

Unfortunately, if you\’ve not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

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Other
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Human Resources Services

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