At a Glance
- Tasks: Provide a welcoming reception service and support students with queries overnight.
- Company: Established boarding school in the heart of central London.
- Benefits: Fixed-term contract, supportive environment, and opportunity to develop communication skills.
- Other info: Ideal for those seeking experience in a dynamic educational setting.
- Why this job: Be a key contact for students and make a difference in their night-time experience.
- Qualifications: Excellent communication skills and a calm approach under pressure.
The predicted salary is between 29340 - 35860 £ per year.
We currently have an exciting opportunity for an Afternoon Concierge to join the team at an established boarding school in the heart of central London (WC1A), on a one year fixed-term contract (end date in June 2027).
The Night Concierge will be responsible for providing a welcoming and professional reception service throughout the night, supporting students with any queries or concerns, and helping to maintain a safe, secure and well-managed environment.
You will be a key point of contact for students overnight, providing assistance where needed and escalating any urgent welfare, safeguarding, security or maintenance concerns to the appropriate member of staff.
We are looking for someone who is r eliable, approachable and calm under pressure, with excellent communication and customer service skills.
Previous experience in a reception, concierge, security or overnight environment would be beneficial, and experience within student accommodation would be advantageous.
Main Duties and Responsibilities To provide a welcoming, professional and approachable reception service to students, visitors and staff throughout the night; To act as the first point of contact for students with queries, requests or concerns, responding in a helpful and solution-focused manner; To manage visitor access and ensure all visitors follow the appropriate sign-in and access procedures; To ...
Afternoon Concierge (1 year FTC) employer: Abbatt Dual Management
At Abbatt Dual Management, we pride ourselves on being an excellent employer, offering a supportive and sociable work environment in the heart of London. With generous benefits such as 25 days annual leave, private healthcare, and a monthly entertainment budget, we foster a culture of teamwork and employee growth, ensuring that our staff feel valued and have ample opportunities to progress within the company. Join us to be part of a close-knit team that not only works hard but also enjoys regular social events and a vibrant office atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Concierge (1 year FTC)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
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✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
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Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Afternoon Concierge (1 year FTC)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Abbatt Dual Management
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Abbatt Dual Management. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
