Global Logistics Coordinator in Sittingbourne

We are looking for a proactive, organised and detail-focused Global Logistics Coordinator to join our team, reporting directly to our Global Shipping and Logistics Supervisor. This is a hands-on role where you will play an important part in ensuring our domestic and international shipments are prepared accurately, dispatched on time and tracked through to delivery. You will be responsible for coordinating shipping documentation, supporting customs requirements and keeping shipment information accurate and up to date. Alongside shipping responsibilities, you will provide general administrative office support. We are looking for someone who is flexible, willing to learn and committed to continuous improvement. You must enjoy working in a fast-paced environment, be comfortable adapting to changing priorities and take pride in finding ways to make processes more efficient and effective.

Main Responsibilities and Duties

• Prepare shipping labels and all required documentation for domestic and international shipments.
• Generate accurate commercial invoices based on shipment volumes to support smooth customs clearance.
• Prepare country-specific customs documentation, including FDA Letters, Certificates of Origin and other relevant documents.
• Monitor and track shipments daily, proactively identifying and escalating any delays or issues.
• Create sample and order sheets, Certificates of Analysis (CoAs), packing lists and other documentation required to ensure accurate and timely shipments.
• Coordinate with couriers, internal teams and other relevant parties to ensure shipments are dispatched and delivered efficiently.
• Maintain awareness of international trade regulations, geopolitical developments and country-specific import/export requirements, proactively identifying potential risks that may impact global shipments.
• Maintain accurate shipping records and ensure all relevant information is up to date.
• Provide onsite office support, including answering incoming calls and directing messages and enquiries appropriately.
• Carry out general administrative duties to support shipping and wider office operations.
• Follow established processes and procedures while identifying opportunities to improve efficiency, accuracy and service.
• Support the team with additional administrative and operational tasks as required.

Candidate Requirements

• Must have at least 2 years' relevant professional experience within logistics, transport, shipping administration or a similar operational environment.
• Strong organisational skills and excellent attention to detail.
• Confident managing multiple tasks and competing priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Good problem-solving skills and the ability to resolve issues proactively.
• A flexible and adaptable approach, with the ability to respond positively to changing priorities.
• A willingness to learn new systems, processes and regulations.
• A continuous improvement mindset, with the ability to identify opportunities to improve processes and ways of working.
• Strong IT and administrative skills.
• A collaborative team player who is willing to support colleagues when required.
• High level of accuracy and accountability, particularly when working with shipping and customs documentation.

What We Value

• Ownership – you take responsibility for your work and follow tasks through to completion.
• Continuous improvement – you look for better, faster and more effective ways of working.
• Flexibility – you are comfortable adapting to changing priorities and supporting the wider team.
• Curiosity – you are willing to learn, ask questions and develop your knowledge.
• Attention to detail – you understand that accuracy is essential when dealing with shipments, documentation and customs requirements.
• Teamwork – you communicate openly and contribute positively to the team.
• Reliability – you can be trusted to manage important tasks and meet deadlines.

About AbBaltis

AbBaltis is a dynamic and forward-thinking life science company experiencing rapid growth within the IVD and biotechnology industries. We specialise in the global distribution of disease-state human plasma and serum, supporting customers around the world in medical research, diagnostics and biotechnology. Our work contributes to the development and advancement of products and technologies that can ultimately make a difference to healthcare and scientific research. As we continue to grow internationally, we are looking for people who want to grow alongside us.

Joining AbBaltis means becoming part of a growing life science company where your contribution can genuinely make a difference.

You will have the opportunity to:

• Build your career – Develop your skills and have the opportunity to progress into different roles as you grow.
• Make an impact – Contribute ideas and help us improve the way we work.
• Work with great people – Join a collaborative, international team that values its people.
• Grow with AbBaltis – As our company expands, so do the opportunities available to our employees.

EMPLOYEE BENEFITS

• Comprehensive benefits package available after 3 months of service.
• Paid confidential therapy and mental wellbeing support sessions.
• Healthcare coverage for employees and one nominated family member (UK-based or local equivalent).
• Group Life Assurance for added financial security.
• £100 annual book allowance to support learning and development.
• Extra paid day off on your birthday.
• Two additional paid leave days each year: Duvet Day – for rest and recharge; Admin Day – for personal errands and appointments.
• Additional annual leave day awarded after 2 years of service.
• Five extra paid sick days per year after 2 years of service.