Site Director

ROLE OVERVIEW:

As the Site Director you will be responsible for all aspects of ABBA Voyage’s site services and operations for the ABBA Arena ensuring technical functions deliver a safe, efficient and world leading operation, driving,and maintaining outstanding site presentation.

You will provideeffective leadership, guidanceand oversight for the site operations and maintenance teams ensuring, with the Technical Director, all technical and site functions deliver world leading operation, welcoming over 20,000 visitorsper week across 7 shows.

Site services technical functions include: HVAC, energy & utilities, plumbing, building maintenance, networking & CCTV, soft landscaping, life safety systems, waste management, housekeeping.

ROLES AND RESPONSIBILITIES:

OPERERATIONAL

• Take full and overall responsibility for the site services team, including the Site Services Manager,site engineers and Technical & Procurement Assistant roles, covering all aspects of site services ensuring compliance with our show and venue standards along with legal requirements.
• Oversee contractual negotiations and relationships with all suppliers, vendors, and freelancers, with the support of our legal team.
• With the Technical Director, Resident Artistic Director and Production Stage Manager hold responsibility for planning maintenance activity across the site, ensuring equipment, resources (including financial) and staffing are sufficient and best assignedto deliver work safely and with excellence.
• Identify and develop businesscases for capitalexpenditure and investment projects to prolong the operational life of, or replace, upgradeand modify elementsof the site and its assets to ensurelongevity of the production infrastructure.
• Plan and coordinate equipment modifications and/or acquisitions in line with corporate acquisition and purchasing policies, securing competitive pricing and serviceagreements.
• In close collaboration with the Head of Visitor Operations, provide and maintain a safe and optimal environment for our visitors, ensuring excellent venue presentation at all times. In addition, review and document emergency procedures.
• Where necessary support the Technical Director in their role to deliver outstanding show quality and meet the expectations and standards set by the creative producers.

FINANCIAL & COMPLIANCE

• Prepare & manage the budget for site services, in conjunction with the General Manager and Head of Finance.
• Manage and review resources regularly, driving gains in efficiency and productivity and exploiting commercial opportunities where appropriate.
• Forecast and mitigate risk, manage workloads, and maintain clear lines of communication with internal and external stakeholders.
• Lead on and assumeresponsibility for all occupational health& safety mattersfor the site infrastructure and operations, in close collaboration with the Director of Risk & Compliance.
• Encourage and nurturea proactive approach to risk, health and safety across the ABBA Arena site and our operations.
• Ensure the preventative maintenance, inspection and survey programs are implemented, followed-through and evolved to ensure compliance with ongoing legislation and regulation changes, whilst positioning ABBA Voyage as an industry leader in this area.
• With the General Manager, establish and disseminate policy for internal and external stakeholders regarding levelsof required healthand safety documentation and procedure, ensuring compliance by all.
• Establish and develop site working procedures to be adhered to by all workers and visitors, suitable for a busy entertainment site.
• Regularly reviewand report on project and operational risks and progress keeping the General Manager informed of all successes and challenges.
• Ensure all purchasing and operations are delivered within budget, guaranteeing quality is maintained or improved, and safetynever compromised.
• Ensure delegatedindividual departmental budgetholders forecast and review theirbudgets accurately.
• Ensure the updating of technical documentation relating to the site and ensure that technical and compliance standardsare observed, includingRAMS, SOPs, SSOWs, etc.
• Ensure compliance training is deliveredin line with legislation and regulation also ensuring compliance with insurance requirements.

LEADERSHIP

• Build and lead strong collaborative teams including permanent and temporary site staff, engendering trusting, honest, and open relationships setting clear goals for performance and development.
• Be an engaged and proactive leader and role model of ABBA Voyage values, contributing to all aspects of the production’s strategic plans of innovation and continuous improvement.
• Lead the internal hiringprocess for site services department staff and ensure a close oversight of recruitment strategy by key external partners.
• Identify leadership potential, skills development opportunities and activelybuild a proactive, collaborative and motivational culture acrossthe site.
• Manage own learning and continuous professional development relevant to the role; undertake any study or qualifications as required.
• Carry out all requiredduties expected of a Directoron site, e.g. Technical Manageron show Duty shifts, attend regularleadership meetings, quarterly review meetings with partners and contractors.

• Any other duties as reasonably expectedof a Site Director for a world-class entertainment production.

Please note, this role will involve working public holidays, evenings, and weekends.

On occasion,this role may be requiredto work at other locationsincluding, but not limited to our central London offices and other production sites.

ABOUT YOU:

• A strong proven track record as a senior technical leader in entertainment or sporting site event operations. technical knowledge, including MEP – HVAC, plumbing, electrical distribution, temporary structures etc.
• Experience buildingand establishing operational and administrative teams, leading and influencing multiple teamswith many differentworking patterns and environments, driving collaboration.
• Strong financial, legal, insurance and business fluency, ability to forecast and mitigate commercial and operational risks within a site services technical remit.
• Leadership experience creating and fostering a strong cultureof good health & safety practice, knowledge of legislation and regulation including CDM 2015, PUWER 1998, LOLER 1998, COSHH 2002, HSWA 1974, RIDDOR2013, BS 7909, BS 7671 etc, and the

Technical Standardsfor Places of Entertainment (Yellow Guide) etc.

• Able to prioritise, multi-task and work quicklyand accurately with attention to detail, maintaining a positive calm attitude in fast-paced environments.
• Experience leadingmulti-disciplinary teams, with responsibility for contractual and disciplinary matters.
• Comfortable workingin high pressuresituations, dealing with multiple challenges at the same time.
• Competence and confidence to lead, coach and nurture talent.
• Confidence to deal with people at all levels,in particular senior and executivestakeholders.
• Strong communication, teamwork, and organisational skills.
• Take a calm and practical approachto troubleshooting and issue resolution, able to challenge technicalexperts when necessary.
• Competent computer user including in particular the use of Word, Excel and AutoCAD or similar CAD packages.

DESIRABLE BUT NOT ESSENTIAL – possessing any of the following would be advantageous:

• Strong knowledge of large-scale live entertainment, music, or festivals (e.g.: arena or stadium tours, circus, festival production, corporate events) with strong comprehensive knowledge and experience of all technical production functions.
• Project management certifications (PRINCE2,APM etc)
• Recognised health & safety qualification, NEBOSH or IOSH etc
• First Aid at Work certification
• Formal fall protection and rope access training
• IPAF 3A, 3B and 1B certification
• Heavy machinery permits
• Full, clean UK Drivinglicense.