Sales Co-ordinator (London Area)

ABOUT US:

ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you!

See what audiences have been saying about the show

ROLE OVERVIEW:

The Sales Coordinator forms a vital part of the Sales and Ticketing Team, ensuring the smooth operation of all ticketing and sales processes. With a particular focus on supporting the Groups and Sales Coordinator to process group sales, this is a hands-on role that requires strong attention to detail and the ability to prioritise.

KEY ROLES AND RESPONSIBILITIES:

Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show.

• Assist the Groups and Sales Coordinator with the day to day running of a busy group sales department, creating reservations, confirming bookings and releasing inventory as required
• Be a primary point of contact for key group sales clients, delivering excellent customer service in a timely manner.
• Take responsibility for chasing due reservations
• Confidently represent ABBA Voyage at trade events and conferences (some travel may be required)
• Support the Guest Experience team in booking large corporate groups, upselling hospitality and premium experiences were appropriate
• Assist the Travel Trade Manager with ad-hoc ticketing requests
• Provide administrative and ticketing support to the ABBA Arena’s box office team, supporting special events and activities as necessary
• Champion change within ABBA Voyage, looking for opportunities to improve processes and procedures.

ABOUT YOU:

• You have a passion for live entertainment and an understanding of how consumers engage with the arts
• Working knowledge of the ticketing industry, or the travel trade and tourism industry.
• Experience with ticketing systems
• Strong skills with Microsoft Excel