Senior Service Engineer
Senior Service Engineer

Senior Service Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver after-sales support and perform maintenance on Distributed Control Systems.
  • Company: ABB is a global leader in technology, driving industries towards cleaner and leaner operations.
  • Benefits: Enjoy competitive salary, 25 days leave, flexible benefits, and private medical cover.
  • Why this job: Join a collaborative team where your work creates real-world impact and drives industry transformation.
  • Qualifications: BSc in Engineering or equivalent experience with strong knowledge of Operational Technology systems.
  • Other info: ABB has been recognised as a Top Employer in the UK for five consecutive years.

The predicted salary is between 36000 - 60000 £ per year.

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At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Team Leader

Delivery of all after-sales support activities on behalf of ABB, from provision of remote technical support to onsite visits in order to provide breakdown recovery, servicing, planned preventative maintenance, fault finding and modification works to Distributed Control Systems (DCS).

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

Work model: field based

  • Deliver after-sales support on behalf of ABB, from remote technical assistance to onsite servicing of Distributed Control Systems (DCS)
  • Perform breakdown recovery, planned preventative maintenance, fault finding, configuration, and modification
  • Provide expert-level application support via phone, remote link or in person
  • Fulfil maintenance contract obligations and promote ABB’s maintenance services and solutions
  • Prepare and deliver training, feasibility studies, lifecycle audits, and system reports
  • Support ABB’s commercial efforts through service promotion and sales lead identification
  • Be available for out-of-hours support and ad hoc site visits (UK-based, with occasional international travel)
  • Ensure compliance with health and safety standards and ABB’s Code of Conduct

Qualifications For The Role

  • BSc in Engineering or equivalent working experience
  • Strong understanding of Operational Technology (OT) systems and architecture
  • Hands-on experience in diagnostics, repair, and field servicing of OT systems
  • Proven commercial awareness and communication skills
  • In-depth knowledge of at least one Distributed Control System (DCS)
  • Thorough understanding of process control and typical industry applications
  • Self-motivated, flexible and team-oriented with excellent written and spoken English

Benefits

  • Competitive salary
  • 25 days annual leave plus bank holidays
  • Competitive contributory pension scheme
  • Life assurance
  • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
  • Internal mobility opportunities, mentorships & access to projects globally
  • Employee Assistance Programme
  • Generous employee referral scheme
  • Company car or cash allowance
  • Private medical cover
  • Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More About Us
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

EVP Hashtags

#RunwithABB

#ABBCareers

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    Appliances, Electrical, and Electronics Manufacturing

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Senior Service Engineer employer: ABB

At ABB, we pride ourselves on being a top employer, offering a dynamic work culture that fosters collaboration and continuous learning. Our employees enjoy competitive salaries, generous benefits, and ample opportunities for personal and professional growth, all while contributing to meaningful projects that have a real impact on the world. Join us in a field-based role where your expertise will help shape the future of energy and industry, supported by a company recognised for its commitment to employee well-being and development.
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Contact Detail:

ABB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Engineer

✨Tip Number 1

Familiarise yourself with ABB's core values and mission. Understanding how they aim to help industries become leaner and cleaner will allow you to align your answers during interviews with their goals, showcasing that you're a good fit for their culture.

✨Tip Number 2

Network with current or former ABB employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with insider knowledge about the company and its expectations, which can be invaluable during the interview process.

✨Tip Number 3

Prepare to discuss specific examples of your hands-on experience with Distributed Control Systems (DCS). Being able to articulate your past projects and how they relate to ABB's services will demonstrate your expertise and readiness for the role.

✨Tip Number 4

Stay updated on the latest trends in Operational Technology (OT) systems. Showing that you are knowledgeable about current advancements and challenges in the field will position you as a forward-thinking candidate who can contribute to ABB's innovative environment.

We think you need these skills to ace Senior Service Engineer

Strong understanding of Operational Technology (OT) systems
Hands-on experience in diagnostics and repair of OT systems
Field servicing expertise for Distributed Control Systems (DCS)
Proven commercial awareness
Excellent communication skills
In-depth knowledge of process control applications
Ability to perform fault finding and configuration
Experience in delivering training and feasibility studies
Self-motivated and flexible
Team-oriented with strong problem-solving skills
Compliance with health and safety standards
Adaptability to out-of-hours support and travel requirements

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in after-sales support, particularly with Distributed Control Systems (DCS). Use specific examples to demonstrate your hands-on experience and technical skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of ABB's mission and values. Mention how your background in engineering and operational technology aligns with the role and how you can contribute to their goals.

Showcase Your Communication Skills: Since the role requires strong communication skills, provide examples in your application of how you've effectively communicated technical information to non-technical stakeholders or trained others.

Highlight Your Flexibility and Team Spirit: ABB values team dynamics and flexibility. Include instances where you've worked collaboratively in a team setting or adapted to changing circumstances in your previous roles.

How to prepare for a job interview at ABB

✨Showcase Your Technical Expertise

As a Senior Service Engineer, it's crucial to demonstrate your strong understanding of Operational Technology systems. Be prepared to discuss your hands-on experience with diagnostics and field servicing of Distributed Control Systems (DCS) during the interview.

✨Emphasise Problem-Solving Skills

Highlight your ability to perform fault finding and breakdown recovery. Share specific examples from your past experiences where you successfully resolved technical issues, as this will showcase your practical skills and critical thinking.

✨Communicate Effectively

Since the role involves providing expert-level application support, strong communication skills are essential. Practice explaining complex technical concepts in simple terms, as you may need to convey information to clients or team members who aren't as technically savvy.

✨Demonstrate Team Collaboration

ABB values teamwork and collaboration. Be ready to discuss how you've worked effectively within a team in previous roles, and share examples of how you supported your colleagues or contributed to group projects.

Senior Service Engineer
ABB

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