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- Tasks: Provide technical support and troubleshoot software for paper manufacturing facilities.
- Company: ABB, a global leader in automation and electrical systems.
- Benefits: Competitive salary, 25 days leave, flexible benefits, and private medical cover.
- Why this job: Make a real impact in the industry while growing your skills and career.
- Qualifications: Degree in Electrical or Measurement & Control Engineering and a clean UK driving licence.
- Other info: Join a collaborative team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This position reports to the Service Manager. As a Home Based, Field Service Engineer in the Kent area, you’ll represent ABB on customer paper manufacturing facilities.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role And Responsibilities
- Provide high‑level field and in‑house technical support, including out‑of‑hours support.
- Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.
- Provide application support and software troubleshooting to customers, on site and by remote dial‑in.
- Advise clients on maintenance procedures, evolution, site planning, operational methods, process measurement and control.
- Travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
- Prepare and write technical reports for internal and external use.
- Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.
- Assist Sales and Account management with preparation of quotations.
- Commission equipment in the field as part of the project team.
Qualifications For The Role
- Degree or HND in Electrical or Measurement & Control Engineering – essential
- Clean Driving Licence (UK) – essential
- Self‑motivated and able to work unsupervised – essential
- Demonstrate excellent customer focus – essential
- Good networking skills – essential
- Results orientation – essential
- Knowledge of Paper Industry – desirable
- Knowledge of ABB QCS or DCS systems – desirable
- Commercial awareness – desirable
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover for yourself
- Generous bonus scheme
More About Us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers.
For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high‑power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminium smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, online sensors, actuators and field instruments. Digitalisation solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.
Run What Runs the World.
QCS Field Service Engineer - Kent employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QCS Field Service Engineer - Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at ABB or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or a casual meet-up, be ready to discuss your technical expertise and how it relates to the role of a Field Service Engineer.
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your knowledge of ABB QCS or DCS systems and be prepared to demonstrate your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about ABB right there, making it easier for us to connect.
We think you need these skills to ace QCS Field Service Engineer - Kent
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a QCS Field Service Engineer and how you can contribute to our mission at ABB.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do, especially in the paper industry and technical support!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABB
✨Know Your Stuff
Make sure you brush up on your knowledge of ABB's QCS and DCS systems, as well as the paper industry. Being able to discuss specific technologies and how they apply to the role will show that you're not just interested, but also knowledgeable.
✨Show Off Your Customer Focus
Since this role involves a lot of customer interaction, prepare examples of how you've successfully supported clients in the past. Highlight your ability to troubleshoot and provide solutions, as well as any positive feedback you've received from customers.
✨Demonstrate Your Self-Motivation
As a field service engineer, you'll often be working unsupervised. Be ready to share instances where you've taken initiative or led projects independently. This will reassure them that you can manage your time and responsibilities effectively.
✨Be Ready to Discuss Sales Opportunities
Since promoting maintenance services and advising on sales leads is part of the job, think about how you can contribute to this aspect. Prepare to discuss any previous experience you have in sales or how you might identify opportunities during your fieldwork.
