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- Tasks: Support customer papermanufacturing facilities with ABB QCS/DCS equipment maintenance and troubleshooting.
- Company: ABB is a global leader in technology, driving progress in various industries.
- Benefits: Enjoy competitive salary, 25 days leave, flexible benefits, and private medical cover.
- Why this job: Join a collaborative team where your work creates real-world impact and growth opportunities.
- Qualifications: Degree in Electrical or Measurement & Control Engineering and a clean UK driving licence required.
- Other info: Be part of a Top Employer recognised for excellent HR practices and employee support.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Local Industy Lead, Paper UK
Represents ABB as Home Based, Field Service Engineer in the North East of England on customer paper
manufacturing facilities.
• As part of the Northern Service Team provide 24/7 support on site for ABB QCS and DCS
equipment.
• After initial ABB product training, you will be responsible to deliver the Service Agreement to
scope, activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment,
configuration, calibration, modification, cleaning, adjustment.
• Participate in a 1 week in 3 on Call Rota.
• Develop a strong working relationship with customer across production and engineering
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
- Provide High level field and in house technical support, including out of hours support.
- Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other
- reporting tools.
- Provide application support and software troubleshooting to customers, on site and by remote
- dial in.
- Advises clients as to maintenance procedures, evolution, site planning, operational methods,
- process measurement and control.
- Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of
- responsibility.
- Prepare and write technical reports for internal and external use.
- Promote sales of maintenance services and equipment, including spare parts, and advise Sales
- department of possible sales leads.
- Assists Sales and Account management with preparation of quotations.
- Commission equipment in the field as part of the project team.
Qualifications for the Role
- Degree or HND in Electrical or Measurement & Control Engineering – essential
- Clean Driving Licence (UK) – essential
- Self-Motivated and able to work unsupervised – essential
- Demonstrate excellent customer focus – essential
- Good networking skills – essential
- Results orientation – essential
- Knowledge of Paper Industry – desirable
- Knowledge of ABB QCS or DCS systems – desirable
- Commercial awareness – desirable
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond:
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover for yourself
- Generous bonus scheme
For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.
EVP Hashtags
#RunwithABB
#ABBCareers
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius
✨Tip Number 1
Familiarise yourself with ABB's QCS and DCS systems. Understanding the specific technologies and solutions they offer will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former ABB employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience in providing technical support and maintenance services. Be ready to share specific examples of how you've successfully resolved issues in similar roles, as this will highlight your problem-solving skills.
✨Tip Number 4
Showcase your flexibility and willingness to travel. Since the role requires site visits across the UK, emphasising your readiness to adapt and work in various locations will make you a more attractive candidate.
We think you need these skills to ace QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the QCS/DCS Field Service Engineer role. Emphasise your technical expertise in electrical or measurement & control engineering, as well as any experience in the paper industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at ABB and how your background makes you a great fit for their team dynamics.
Highlight Relevant Qualifications: Clearly state your degree or HND in Electrical or Measurement & Control Engineering in your application. If you have knowledge of ABB QCS or DCS systems, make sure to include that as well, as it is desirable for this position.
Showcase Customer Focus: In your application, provide examples of how you've demonstrated excellent customer focus in previous roles. This is essential for the position, so be specific about your experiences and outcomes.
How to prepare for a job interview at ABB
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of ABB QCS and DCS systems, as well as general electrical and measurement control engineering principles. Be prepared to discuss specific technical scenarios and how you've handled them in the past.
✨Showcase Your Customer Focus
Since this role involves a lot of customer interaction, be ready to share examples of how you've successfully built relationships with clients. Highlight your ability to understand their needs and provide effective solutions.
✨Demonstrate Flexibility and Adaptability
The job requires travel and working on-site at various locations. Be prepared to discuss your willingness to adapt to different environments and how you've managed similar situations in the past.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of examples where you've had to troubleshoot issues or make quick decisions, particularly in a field service context.
