Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage export orders and ensure smooth international shipments while providing excellent customer service.
- Company: ABB, a leader in electrification and sustainability.
- Benefits: Competitive salary, 25 days leave, flexible benefits, and hybrid working.
- Other info: Join a Top Employer and enjoy opportunities for internal mobility and mentorship.
- Why this job: Make a real impact in a collaborative team that values your ideas and growth.
- Qualifications: Experience in order processing, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. This position reports to the Customer Operations Manager.
In this role, you will be responsible for managing and supporting all export-related activities, ensuring the efficient flow of international orders from quotation through to shipment. You will work closely with internal teams, logistics partners, and customers to ensure compliance, accuracy, and excellent service. This role requires the ability to work from Leeds 2-3 days per week.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Your Role and Responsibilities
- Manage the full export order process from receipt to dispatch, ensuring accuracy and compliance at every stage.
- Prepare and coordinate all required export documentation, including commercial invoices, packing lists, certificates of origin, and ATR/EUR1 forms.
- Work with freight forwarders and carriers to arrange international shipments in line with Incoterms, customs rules, and customer requirements.
- Provide clear, professional communication to international customers throughout the order cycle.
- Collaborate with Sales, Operations, Supply Chain, Finance, and logistics partners to ensure smooth handling of export orders.
- Prepare and analyse export-related reports, forecasts, and data using Excel and internal systems.
Qualifications for the Role
- Previous administrative experience, ideally handling order entry/order processing.
- Strong communication skills with a customer-focused approach.
- Strong Microsoft Office and general IT proficiency.
- Experience working in Exports or international supply chain operations.
- Experience using SAP or SAP S/4HANA.
- Experience using Salesforce or other CRM platforms.
- Knowledge of export documentation, Incoterms, customs processes, and freight arrangements.
- Strong Excel skills (e.g., formulas, VLOOKUP/XLOOKUP, data handling, reporting).
- Accounts experience, including handling debit/credit notes.
- Experience in Customer Service, Sales Support, or related administrative roles.
- French & English speaking essential.
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Hybrid working 2-3 days per week at Leeds.
For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Customer Support and Export Specialist in Morley employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support and Export Specialist in Morley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ABB and understanding their values. Be ready to discuss how your skills in customer support and export processes can help them run what runs the world.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with international customers, being clear and professional is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ABB team.
We think you need these skills to ace Customer Support and Export Specialist in Morley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support and Export Specialist role. Highlight your relevant experience in exports, customer service, and any specific skills like Excel or SAP that match the job description.
Showcase Your Communication Skills: Since this role involves a lot of communication with international customers, emphasise your strong communication skills. Use examples from your past experiences where you successfully managed customer interactions or resolved issues.
Be Detail-Oriented: Attention to detail is key in export documentation and order processing. In your application, mention instances where your meticulous nature helped avoid errors or improved processes. This will show we can trust you with important tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at ABB
✨Know Your Export Processes
Familiarise yourself with the full export order process, from receipt to dispatch. Be ready to discuss how you ensure accuracy and compliance at every stage, as this role heavily relies on these skills.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in previous roles. Highlight your customer-focused approach and how you’ve handled any challenges that arose during the order cycle.
✨Brush Up on Your Excel Skills
Since strong Excel skills are crucial for this position, practice using formulas, VLOOKUP/XLOOKUP, and data handling. Be prepared to discuss how you've used these skills in past roles to analyse reports or forecasts.
✨Understand Incoterms and Customs Rules
Make sure you have a solid understanding of Incoterms and customs processes. Being able to discuss these topics confidently will show that you're well-prepared for the responsibilities of the role.