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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot software for paper manufacturing facilities.
- Company: ABB, a global leader in automation and electrical systems.
- Benefits: Competitive salary, 25 days leave, flexible benefits, and private medical cover.
- Why this job: Make a real impact in the industry while growing your skills and career.
- Qualifications: Degree in Electrical or Measurement & Control Engineering and a clean UK driving licence.
- Other info: Join a supportive team that values collaboration and continuous learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At ABB, we help industries outrun â leaner and cleaner. Here, progress is an expectation â for you, your team, and the world. As a global market leader, weâll give you what you need to make it happen. It wonât always be easy, growing takes grit. But at ABB, youâll never run alone. Run what runs the world.
This position reports to the Service Manager. As a Home Based, Field Service Engineer in the Kent area, youâll represent ABB on customer paper manufacturing facilities.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters â because the progress we make here creates real impact out there.
Whatâs in it for you?
We want you to bring your full self to workâyour ideas, your energy, your ambition. Youâll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role And Responsibilities
- Provide highâlevel field and inâhouse technical support, including outâofâhours support.
- Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.
- Provide application support and software troubleshooting to customers, on site and by remote dialâin.
- Advise clients on maintenance procedures, evolution, site planning, operational methods, process measurement and control.
- Travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
- Prepare and write technical reports for internal and external use.
- Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.
- Assist Sales and Account management with preparation of quotations.
- Commission equipment in the field as part of the project team.
Qualifications For The Role
- Degree or HND in Electrical or Measurement & Control Engineering â essential
- Clean Driving Licence (UK) â essential
- Selfâmotivated and able to work unsupervised â essential
- Demonstrate excellent customer focus â essential
- Good networking skills â essential
- Results orientation â essential
- Knowledge of Paper Industry â desirable
- Knowledge of ABB QCS or DCS systems â desirable
- Commercial awareness â desirable
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover for yourself
- Generous bonus scheme
More About Us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, highâpower rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminium smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, online sensors, actuators and field instruments. Digitalisation solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.
Run What Runs the World.
QCS Field Service Engineer - Kent in London employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land QCS Field Service Engineer - Kent in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current ABB employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in electrical or measurement & control engineering. When you get the chance to chat with recruiters or during interviews, share specific examples of how you've tackled challenges in the past.
â¨Tip Number 3
Be proactive! Donât just wait for job postings to pop up. Reach out directly to ABBâs hiring team through our website and express your interest in the QCS Field Service Engineer role. A little initiative can go a long way!
â¨Tip Number 4
Prepare for the interview by researching ABBâs projects and values. Understand how your skills align with their mission to help industries become leaner and cleaner. This will show them you're not just another candidate, but someone who genuinely cares about making an impact.
We think you need these skills to ace QCS Field Service Engineer - Kent in London
Some tips for your application đŤĄ
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that youâre genuinely excited about the opportunity to work with ABB and contribute to the paper manufacturing industry.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in electrical or measurement & control engineering, and donât forget to mention any knowledge of ABB systems or the paper industry. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless itâs relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it gives you a chance to explore more about what we do at ABB.
How to prepare for a job interview at ABB
â¨Know Your Stuff
Make sure you brush up on your knowledge of electrical and measurement control engineering. Familiarise yourself with ABB's QCS and DCS systems, as well as the paper industry. This will show that you're not just interested in the role but also understand the technical aspects that come with it.
â¨Show Off Your Customer Focus
Since this role involves a lot of customer interaction, be prepared to discuss how you've successfully handled customer issues in the past. Share specific examples where your excellent customer focus made a difference, whether it was through troubleshooting or providing support.
â¨Demonstrate Your Self-Motivation
As a field service engineer, you'll often be working unsupervised. Highlight instances where you've taken initiative or led projects independently. This will reassure the interviewers that you can manage your time effectively and deliver results without constant oversight.
â¨Be Ready to Talk Sales
This position also involves promoting maintenance services and equipment. Prepare to discuss any experience you have in sales or how you've identified sales leads in previous roles. Showing that you can contribute to the sales side of things will set you apart from other candidates.
