Account Manager - Paper UK in London

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At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we\’ll give you what you need to make it happen. It won\’t always be easy, growing takes grit. But at ABB, you\’ll never run alone. Run what runs the world.

This Position reports to: Local Industry Lead, Paper UK

As ABB\’s Account Manager for the UK Paper Sector, you will own and develop a portfolio of key customer relationships, driving profitable growth in line with business targets. You\’ll act as the primary point of contact for UK paper customers, ensuring their needs are understood and represented within ABB while coordinating effective collaboration across divisions and business areas. This role combines strategic account development with hands‐on sales responsibility, giving you the opportunity to shape ABB\’s presence and performance in a key industrial sector.

Your Role And ResponsibilitiesWork model: Fully remote (with UK travel).

Develop a detailed understanding of the UK paper sector, including government policy, customer investment plans, market dynamics, and competitive trends. Become ABB\’s sector champion and provide regular updates to UK & Cluster Management.

Build and nurture strong relationships with key stakeholders across major UK accounts. Maintain player maps and document sales activities in Salesforce.

Lead and deliver selected initiatives within the IAPI UK service growth strategy, including action plans, ownership, and timelines. Report progress to the Industry Lead for Paper UK and Division Management.

Collaborate closely with colleagues within your Business Line to drive the growth strategy and encourage aligned behaviours across the organisation.

Work with adjacent and clustered ABB business units to deliver customer‐focused, cross‐portfolio solutions. Advocate for customer needs and support sales or issue resolution beyond your own BL.

Provide accurate sales forecasts at least twice per month using Salesforce and local funnel‐management processes.

Own and grow your sales pipeline within assigned accounts, achieving annual sales targets agreed with Local BL & Cluster Management.

Develop account plans and sales plans using approved ABB processes and tools.

Demonstrate behaviours aligned with ABB\’s Code of Conduct and The ABB Way, with Health, Safety, and Integrity at the forefront of everything you do.

Qualifications For The Role

Relevant engineering degree or equivalent experience

Strong background in sales and/or service

Demonstrated excellent customer focus

Strong networking and relationship‐building skills

Results‐oriented approach

Strong business acumen and strategic thinking

Ability to influence, drive change, and make an impact

Experience within the paper sector

Strong interpersonal and communication skills

Knowledge of ABB\’s or competitor product portfolio (desirable)

Benefits

Competitive salary

25 days annual leave plus bank holidays

Competitive contributory pension scheme

Life assurance

Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

Internal mobility opportunities, mentorships & access to projects globally

Employee Assistance Programme

Generous employee referral scheme

Company car or cash for car allowance

Working from home/Flexible working

Private medical cover

Generous bonus scheme

More About UsThe Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialised products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminium smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on‐line sensors, actuators and field instruments. Digitalisation solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

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Seniority levelNot Applicable

Employment typeFull-time

Job functionSales and Business Development

IndustriesAppliances, Electrical, and Electronics Manufacturing

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