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For Companies At a Glance
- Tasks: Drive sales growth and customer relationships in automation services across key UK sectors.
- Company: Join ABB, a leader in automation technology transforming industries worldwide.
- Benefits: Enjoy a competitive salary, flexible benefits, and opportunities for personal growth.
- Why this job: Make a real impact with your ideas and energy in a supportive, innovative environment.
- Qualifications: Experience in automation sales and strong communication skills are essential.
- Other info: Hybrid work model from St Neots; internal mobility and mentorship opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join or sign in to find your next job. Lifecycle Services Account Manager role at ABB. This position reports to the UK Lifecycle Automation Sales Lead and is based in the United Kingdom with a hybrid work model from our St Neots location.
In this role you will drive growth and expand ABB’s market presence by executing the lifecycle services sales strategy across assigned UK accounts. You’ll deliver impactful service sales initiatives that grow revenue, margin, and market share while strengthening customer relationships and ABB’s installed base. You’ll help shape the success of our automation customer base and deliver best-in-class solutions.
What’s in it for you?
We want you to bring your full self to work—your ideas, energy, and ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work will create impact you can see and feel every day.
Your Role And Responsibilities
- Work model: hybrid from our St Neots location
- Lead direct sales of ABB automation control systems to our existing installed base, with a focus on high-impact lifecycle service solutions
- Implement and execute tailored sales strategies across the Chemical, Pharmaceutical, and Food & Beverage sectors, ensuring strong, strategic engagement with key accounts
- Build and nurture long-term customer partnerships—understanding their needs, resolving issues, and delivering value-added solutions that support their goals
- Identify and develop new opportunities through lead generation, risk analysis, and timely proposal submissions aligned with ABB’s strategic service objectives
- Aim to achieve service sales targets with a structured, data-driven approach, using PAEN tools and methodologies to track progress and results
- Translate ABB’s offerings clearly and confidently, including delivery timelines, commercial terms, and technical capabilities
- Drive growth in service sales pursuits by promoting cross-team collaboration and technical understanding within the designated markets
- Continuously monitor performance and proactively implement corrective actions to ensure targets are met and exceeded
- Actively contribute to the negotiation of key contracts, ensuring alignment with customer needs and ABB’s commercial strategy
Qualifications For The Role
- Proven experience in automation sales, particularly with ABB control systems (e.g., ADVANT/INFI90, 800xA), including modernization and lifecycle service offerings
- Strong understanding of process industry sectors, particularly Chemical, Pharmaceutical, and Food & Beverage, with the ability to implement and execute segment-specific sales strategies
- Demonstrated ability to manage and grow long-term customer relationships, resolve issues, and align solutions to customer needs
- Track record of achieving sales targets, including lead generation, opportunity development, risk management, and proposal submission
- Familiarity with ABB’s tools, guidelines, and policies, and commitment to upholding ABB’s core values, safety, compliance, and ethical standards
- Strong communication and negotiation skills, with experience participating in and leading contract negotiations
- Ability to collaborate cross-functionally with technical, service, and sales teams, and to share knowledge across teams and geographies
- Understanding of HSE (Health, Safety, and Environment) principles and ability to apply them in daily operations and customer interactions
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover
- Generous bonus scheme
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Industries: Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at ABB. Get notified about new Service Account Manager jobs in Cambridgeshire, England, United Kingdom.
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Lifecycle Services Account Manager employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle Services Account Manager
✨Tip Number 1
Familiarise yourself with ABB's automation control systems, especially the ADVANT/INFI90 and 800xA. Understanding these products will not only boost your confidence during discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Network within the Chemical, Pharmaceutical, and Food & Beverage sectors. Attend industry events or webinars to connect with potential clients and gain insights into their needs, which can help you tailor your approach when engaging with key accounts.
✨Tip Number 3
Showcase your ability to build long-term customer relationships by preparing examples of past successes. Be ready to discuss how you've resolved issues and delivered value-added solutions that align with customer goals.
✨Tip Number 4
Brush up on your negotiation skills and be prepared to discuss contract negotiations. Highlight any relevant experiences where you've successfully navigated complex discussions to meet both customer and company needs.
We think you need these skills to ace Lifecycle Services Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automation sales, particularly with ABB control systems. Emphasise your achievements in managing customer relationships and achieving sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Chemical, Pharmaceutical, and Food & Beverage sectors. Explain how your skills align with ABB’s goals and how you can contribute to their lifecycle services sales strategy.
Highlight Key Skills: In your application, focus on your strong communication and negotiation skills. Provide examples of how you've successfully led contract negotiations and collaborated with cross-functional teams.
Showcase Your Results: Include specific metrics or examples that demonstrate your track record in lead generation, opportunity development, and risk management. This will help illustrate your ability to achieve service sales targets.
How to prepare for a job interview at ABB
✨Understand ABB's Products and Services
Familiarise yourself with ABB's automation control systems, especially the ADVANT/INFI90 and 800xA. Being able to discuss these products confidently will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales achievements, particularly in the automation sector. Highlight specific examples of how you've met or exceeded sales targets and built long-term customer relationships.
✨Demonstrate Industry Knowledge
Research the Chemical, Pharmaceutical, and Food & Beverage sectors. Be ready to talk about current trends and challenges in these industries, and how ABB's solutions can address them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer issues. Think of scenarios where you've successfully resolved conflicts or negotiated contracts, and be prepared to share those experiences.
