At a Glance
- Tasks: Provide technical support and solutions for ABB's drives portfolio to enhance customer satisfaction.
- Company: Join ABB, a top employer committed to inclusivity and innovation.
- Benefits: Enjoy competitive salary, flexible benefits, and opportunities for professional growth.
- Other info: Be part of a collaborative team that values your unique contributions.
- Why this job: Make a real impact in a hybrid role that shapes the future of technology.
- Qualifications: Experience in technical support and a passion for technology and sustainability.
The predicted salary is between 40000 - 50000 £ per year.
This position reports to: Technical Support Team Leader.
In this role, you will have the opportunity to provide technical and application support to partners, customers and the sales organisation. You will contribute to customer satisfaction, delivering a superior customer experience as part of the Technical & Applications Support team within the Technical function for the UK drives business. This role supports the sales organisation by adapting the drives portfolio and technology with customer applications to meet specific requirements.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Work model: hybrid.
Your Role and Responsibilities
- Provides technical support to partners, customers and colleagues on the ABB drives portfolio.
- Displays a clear sense of urgency towards customer enquiries and the delivery of technical and applications support.
- Supports in the delivery and implementation of the most technically appropriate and value-added solutions for relevant customers and applications.
- Works with experts to stay updated on new product features and customer and market requirements.
- Collaborates with the drives factories, OEM hubs and relevant support functions.
- Conducts product demonstrations and presentations to showcase the value and benefits of the ABB drives portfolio.
- Provides project support, on-site support, assistance and maintenance and delivery of technical training.
- Complies with ABB Integrity and ethics programs and completes relevant training.
Qualifications for the Role
- Strong customer focus and problem-solving skills.
- Experience in Technical and application support, working in OEM markets and related customer applications. Motion control / servo experience preferable.
- Ability to communicate and collaborate effectively across the local business, factory teams and supporting functions.
- Qualifications in electrical engineering or related discipline preferred.
- Knowledge and proven experience in variable speed drive systems.
- Several years proven background in Drives and PLC technical and application support.
- Passionate about technology, innovation, sustainability and energy efficiency.
- Holder of a full UK driving licence.
Benefits
- Competitive salary.
- 25 days annual leave plus bank holidays.
- Competitive contributory pension scheme.
- Life assurance.
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more).
- Internal mobility opportunities, mentorships & access to projects globally.
- Employee Assistance Programme.
- Generous employee referral scheme.
- Hybrid.
- Private medical cover.
- Generous bonus scheme.
For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #RunwithABB Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Drives and PLC Technical and Application Support Engineer in Florida employer: ABB
ABB is an excellent employer, offering a dynamic work culture in the heart of Aberdeen's thriving Oil & Gas sector. With a focus on employee growth and development, you will have access to competitive salaries, a robust pension scheme, and flexible perks that enhance work-life balance, making it a rewarding place to advance your career in automation sales.
StudySmarter Expert Advice🤫
We think this is how you could land Drives and PLC Technical and Application Support Engineer in Florida
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like ABB!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Drives and PLC Technical and Application Support Engineer position at ABB, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when ABB is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Drives and PLC Technical and Application Support Engineer role at ABB!
We think you need these skills to ace Drives and PLC Technical and Application Support Engineer in Florida
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to ABB and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at ABB
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to ABB.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at ABB, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
