Field Service Engineer
Field Service Engineer

Field Service Engineer

London Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide on-site service and support for ABB products, solving technical issues and improving customer operations.
  • Company: Join ABB, a global leader in smart instrumentation and industrial digital transformation.
  • Benefits: Enjoy a competitive salary, company car, flexible benefits, and generous annual leave.
  • Why this job: Make a real impact while working with cutting-edge technology in diverse industries.
  • Qualifications: Preferably ONC/HNC qualified or equivalent, with good problem-solving and communication skills.
  • Other info: Be part of a supportive team that values growth and innovation.

The predicted salary is between 30000 - 42000 ÂŁ per year.

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Team Leader

As a Switchgear Field Service Engineer, you will deliver expert on-site support for ABB customers by maintaining, troubleshooting, and optimizing LV/MV switchgear systems. You will ensure high-quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

  • Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.

  • Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved “first time right.”

  • Collaborate with customers on-site to identify operational improvement opportunities and communicate them to the ABB account team.

  • Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.

  • Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.

Qualifications for the Role

  • Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field

  • 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems

  • Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices

  • Ability to work safely, apply risk assessment, and follow established safety and environmental procedures

  • Mindset to innovate, take ownership, and drive continuous improvement

  • Strong communication skills with ability to build customer trust and deliver excellent service

  • Full UK driving license (or relevant local requirement)

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

  • Competitive salary

  • 25 days annual leave plus bank holidays

  • Competitive contributory pension scheme

  • Life assurance

  • Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

  • Internal mobility opportunities, mentorships & access to projects globally

  • Employee Assistance Programme

  • Generous employee referral scheme

  • Private medical cover

  • Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in the UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB\’s Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Field Service Engineer employer: ABB

At ABB, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous learning. As a Field Service Engineer based in the East of England, you'll enjoy competitive benefits including a company car, generous annual leave, and opportunities for personal and professional growth through our internal mobility programmes. Join us to make a tangible impact in industries that matter, while being part of a team that values your unique contributions and supports your career journey.
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Contact Detail:

ABB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at ABB on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching ABB's latest projects and innovations. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their mission.

✨Tip Number 3

Practice your problem-solving skills! Since the role involves troubleshooting, be ready to discuss past experiences where you identified issues and implemented solutions. Use the STAR method to structure your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ABB team and ready to run what runs the world!

We think you need these skills to ace Field Service Engineer

Field Service Skills
Technical Troubleshooting
Customer Relationship Management
Health & Safety Standards
Instrumentation Knowledge
Analytical Skills
Problem-Solving Skills
Communication Skills
PC Skills
MS Office Proficiency
Flexibility in Work Approach
Experience in Water/Power Utilities, Food & Beverage, Chemical & Pharmaceutical, Oil & Gas
Driving Licence
Passport

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service Engineer role. Highlight your relevant experience in instrumentation and any specific industries you've worked in, like Water or Oil & Gas. We want to see how you can bring your unique skills to our team!

Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and come up with innovative solutions, so let us know how you've made a difference in previous roles.

Communicate Clearly: Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or grammatical errors. We appreciate attention to detail, and it sets a great first impression!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at ABB

✨Know Your Stuff

Make sure you brush up on ABB's products and services, especially in Measurement & Analytics. Familiarise yourself with the technical aspects of the role, like instrumentation and measurement control, so you can confidently discuss how your skills align with their needs.

✨Showcase Problem-Solving Skills

Prepare examples from your past experiences where you've successfully identified and solved technical issues. This role requires a flexible approach to problem-solving, so be ready to demonstrate how you can think on your feet and provide effective solutions.

✨Emphasise Customer Relationships

Since this position involves working closely with customers, highlight your interpersonal skills and any previous experience in maintaining customer satisfaction. Share stories that showcase your ability to build rapport and improve client operations.

✨Be Ready for Travel Talk

As the job requires travel throughout the UK and sometimes overseas, be prepared to discuss your flexibility and willingness to stay away from home. Mention any previous travel experiences related to work, as it shows you're ready for the demands of the role.

Field Service Engineer
ABB
Location: London
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  • Field Service Engineer

    London
    Full-Time
    30000 - 42000 ÂŁ / year (est.)
  • A

    ABB

    50-100
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