Associate Field Service Engineer - EML

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world

This Position reports to:
Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: #remote based in the UK Midlands area with travel to customer sites and our ABB Leeds office.

This role is contributing to the Emergency Lighting Business within the Smart Buildings division of ABB's Electrification business primarily in the UK and Ireland and occasionally abroad. Main stakeholders are external customers, local Sales Organisation (LSO) and the manufacturing units.

You will be mainly accountable for:

• Performing commissioning, replacement and preventive and corrective maintenance of (intelligent) emergency lighting products/systems and Central Battery systems.
• Working with the customer (while on-site) to identify technical issues and opportunities to improve the customer's operations and eliminate pain points.
• Prepares all material, parts and equipment are available are available and of appropriate quality for service activities.
• Follows up all administrative reports and makes sure all are properly signed in a timely manner.
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and as quality standards.
• Preparing all documents and customer reports to be signed by the customer representative.

You will join a small and motivated EML Service team and will work close together with the Support teams from the Manufacturing Unit and the Local Sales Reps., where you will be able to thrive.

Qualifications for the role

• You are skilled in Electrical Engineering and has affinity with Electronic Engineering with some field experience.
• Ability to demonstrate your experience in Emergency Lighting Systems and Central Battery Systems.
• Familiar with IoT, Building Management Systems and KNX/DALI and/or open to be educated on these systems/platforms.
• Proven to have good computer literacy experience (MS Word/Excel/Teams).
• You are passionate about QHSE and complying with the "Safety First" approach.
• You are representative in reading, writing and speaking English and is available for frequent travel (90%)
• You hold a valid driving license for the UK.

More about us

As part of our dedication to our employees, ABB UK offers an attractive array of benefits which include:

• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships,
cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme

For the 5th consecutive year ABB is recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial
applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building
automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld