UPS Field Service Engineer

UPS Field Service Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Execute site-based service activities for UPS systems, ensuring excellent customer service.
  • Company: ABB is a global leader in energy distribution solutions, driving sustainability and efficiency.
  • Benefits: Enjoy competitive salary, 25 days leave, flexible benefits, and private medical cover.
  • Why this job: Make a real impact while collaborating with a supportive team in a dynamic environment.
  • Qualifications: Relevant electronic qualification and 2 years experience with UPS or similar electronic systems.
  • Other info: Join a Top Employer recognised for excellent HR practices and employee support.

The predicted salary is between 36000 - 60000 £ per year.

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet – för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt – utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Denna position rapporterar till:

Service Operations Manager

In this role, you will have the opportunity to execute site-based service activities relating to UPS system (Uninterruptible Power Supply) including maintenance and repair. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

The work model for the role is: #Field Based – On Site

  • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.

  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

  • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the Role

  • Relevant Electronic qualification with experience of power electronics.

  • 2 years working as field engineer onUPS systemsor working on other electronic systems such as drives or similar technology.

  • Experience working on high powered UPS and with large data center customers.

  • Validdriving licensein the UK.

  • Strong communication andcollaboration skills.

  • Personal organizationskills with a strong sense of accountability.

  • Experience in all Microsoft office applications.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

  • Competitive salary

  • 25 days annual leave plus bank holidays

  • Competitive contributory pension scheme

  • Life assurance

  • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

  • Internal mobility opportunities, mentorships & access to projects globally

  • Employee Assistance Programme

  • Generous employee referral scheme

  • Commercial vehicle

  • Private medical cover

  • Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.#RunWhatRunstheWorld.

Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök www.abb.com för att läsa mer om oss och se hur vår teknologi påverkar världen.

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UPS Field Service Engineer employer: ABB Schweiz AG

At ABB, we pride ourselves on being a top employer, offering a dynamic work culture where collaboration and continuous learning are at the forefront. As a Field Service Engineer, you'll enjoy competitive benefits, including a generous pension scheme and flexible working options, all while making a tangible impact in the energy sector. With opportunities for personal growth and a commitment to sustainability, your career here will not only thrive but also contribute to a better world.
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Contact Detail:

ABB Schweiz AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land UPS Field Service Engineer

✨Tip Number 1

Familiarise yourself with UPS systems and power electronics. Understanding the technical aspects of these systems will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees at ABB. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved operational performance in previous roles. Highlighting your problem-solving skills and ability to identify opportunities will resonate well with the hiring team.

✨Tip Number 4

Showcase your communication and collaboration skills during any interactions with the company. Since this role involves working closely with customers, demonstrating your ability to build relationships is crucial.

We think you need these skills to ace UPS Field Service Engineer

Electronic Qualification
Experience with UPS Systems
Field Service Engineering
Troubleshooting Skills
Technical Analysis
Customer Service Excellence
Communication Skills
Collaboration Skills
Personal Organisation Skills
Accountability
Microsoft Office Proficiency
Driving License (UK)
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the UPS Field Service Engineer position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with UPS systems or similar electronic systems. Mention specific projects or tasks where you demonstrated your technical skills and problem-solving abilities.

Showcase Soft Skills: ABB values strong communication and collaboration skills. Use examples in your application to illustrate how you've successfully worked in teams or communicated effectively with customers in previous roles.

Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at ABB and how your values align with theirs, particularly regarding sustainability and innovation.

How to prepare for a job interview at ABB Schweiz AG

✨Showcase Your Technical Expertise

As a UPS Field Service Engineer, it's crucial to demonstrate your knowledge of power electronics and UPS systems. Be prepared to discuss specific technical challenges you've faced in previous roles and how you resolved them.

✨Emphasise Customer Service Skills

Since this role involves delivering excellent customer service, share examples of how you've successfully interacted with clients in the past. Highlight your ability to identify customer needs and improve their operations.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about troubleshooting equipment failures. Prepare to walk through your thought process when diagnosing issues and suggest proactive measures to prevent future problems.

✨Demonstrate Team Collaboration

The job requires working closely with teams and customers. Share experiences that showcase your ability to collaborate effectively, support colleagues, and contribute to a positive team dynamic.

UPS Field Service Engineer
ABB Schweiz AG
A
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