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- Tasks: Provide technical support and maintenance for ABB QCS equipment in the paper industry.
- Company: Join ABB, a global leader in industrial technology with a focus on sustainability.
- Benefits: Enjoy competitive salary, 25 days annual leave, and opportunities for professional growth.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: HNC in Electrical or Measurement & Control Engineering and a clean UK driving license.
- Other info: Flexible travel across the UK and a dynamic work environment with excellent career prospects.
The predicted salary is between 36000 - 60000 £ per year.
At ABB, we help industries become faster, more resource-efficient, and sustainable. Progress is a given - for you, your team, and the world. As a global market leader, we provide you with the right conditions to succeed. It won't always be easy - development requires courage and strength. At ABB, you are never alone.
This position reports to: Service Manager. Represents ABB as Home Based, Field Service Engineer in the North East of England on customer paper manufacturing facilities, with the primary client being based in Prudhoe. As part of the Northern Service Team, provide 24/7 support on site for ABB QCS equipment. After initial ABB product training, you will be responsible for delivering the Service Agreement to scope, activities include preventative and corrective maintenance on ABB QCS/DCS equipment, configuration, calibration, modification, cleaning, and adjustment. Participate in a 1 week in 3 on-call rota. Develop a strong working relationship with customers across production and engineering.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
What's in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
- Provide high-level field and in-house technical support, including out of hours support.
- Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.
- Provide application support and software troubleshooting to customers, on site and by remote dial-in.
- Advise clients on maintenance procedures, evolution, site planning, operational methods, process measurement, and control.
- Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
- Prepare and write technical reports for internal and external use.
Qualifications for the Role
- Minimum HNC in Electrical or Measurement & Control Engineering – essential
- Clean Driving License (UK) - essential
- Self-motivated and able to work unsupervised - essential
- Demonstrate excellent customer focus – essential
- Good networking skills – essential
- Results orientation – essential
- Knowledge of Paper Industry – desirable
- Knowledge of ABB QCS systems – desirable
- Commercial awareness – desirable
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond: Competitive salary, 25 days annual leave plus.
Qcs Field Service Engineer employer: ABB Schweiz AG
Contact Detail:
ABB Schweiz AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qcs Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ABB on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching ABB's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in what we do and how you can contribute.
✨Tip Number 3
Practice your technical skills and be ready to discuss them in detail. We want to see how you approach problem-solving, especially with ABB QCS systems. Be confident and let your expertise shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the ABB team.
We think you need these skills to ace Qcs Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the QCS Field Service Engineer role. Highlight relevant experience, especially in electrical or measurement and control engineering, and any specific knowledge of ABB QCS systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer focus and any experience in the paper industry, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in technical support scenarios.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at ABB!
How to prepare for a job interview at ABB Schweiz AG
✨Know Your Stuff
Make sure you brush up on your knowledge of ABB QCS systems and the paper industry. Familiarise yourself with common issues and solutions related to these systems, as well as any recent advancements in technology that might be relevant.
✨Show Off Your Customer Focus
Since this role requires excellent customer focus, prepare examples from your past experiences where you've successfully resolved customer issues or built strong relationships. This will demonstrate your ability to connect with clients and provide top-notch support.
✨Be Ready for Technical Questions
Expect technical questions related to electrical engineering and measurement & control. Brush up on your HNC knowledge and be prepared to discuss how you would approach troubleshooting and maintenance tasks in real-world scenarios.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to travel and work flexible hours, as well as your ability to collaborate with a team. Share examples of how you've worked effectively in a team environment and contributed to achieving common goals.
