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- Tasks: Support ABB's QCS/DCS equipment in paper manufacturing, providing maintenance and technical support.
- Company: Join ABB, a leader in sustainable solutions, committed to diversity and innovation.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the process industries.
- Qualifications: Degree or HND in Electrical or Measurement & Control Engineering required.
- Other info: Work within a 1-hour radius of Newcastle upon Tyne with a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet – för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt – utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.
Denna position rapporterar till:
Local Industy Lead, Paper UK
Represents ABB as Home Based, Field Service Engineer in the North East of England on customer paper manufacturing facilities.
- As part of the Northern Service Team provide 24/7 support on site for ABB QCS and DCS equipment.
- After initial ABB product training, you will be responsible to deliver the Service Agreement to scope, activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment, configuration, calibration, modification, cleaning, adjustment.
- Participate in a 1 week in 3 on Call Rota.
- Develop a strong working relationship with customer across production and engineering.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
- Provide High level field and in house technical support, including out of hours support.
- Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.
- Provide application support and software troubleshooting to customers, on site and by remote dial in.
- Advises clients as to maintenance procedures, evolution, site planning, operational methods, process measurement and control.
- Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
- Prepare and write technical reports for internal and external use.
- Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.
- Assists Sales and Account management with preparation of quotations.
- Commission equipment in the field as part of the project team.
Qualifications for the Role
- Degree or HND in Electrical or Measurement & Control Engineering – essential
- Clean Driving Licence (UK) – essential
- Self-Motivated and able to work unsupervised – essential
- Demonstrate excellent customer focus – essential
- Good networking skills – essential
- Results orientation – essential
- Knowledge of Paper Industry – desirable
- Knowledge of ABB QCS or DCS systems – desirable
- Commercial awareness – desirable
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover for yourself
- Generous bonus scheme
For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.
EVP Hashtags
#RunwithABB
#ABBCareers
Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök www.abb.com för att läsa mer om oss och se hur vår teknologi påverkar världen.
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QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius employer: ABB Schweiz AG
Contact Detail:
ABB Schweiz AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius
✨Tip Number 1
Familiarise yourself with ABB's QCS and DCS systems. Understanding the technical aspects of these systems will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former ABB employees, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with preventative and corrective maintenance. Be ready to share specific examples of how you've successfully handled similar tasks in the past, as this will highlight your practical skills relevant to the job.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since this role involves building strong relationships with clients, be prepared to discuss how you've effectively managed customer interactions and resolved issues in previous positions.
We think you need these skills to ace QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the QCS/DCS Field Service Engineer position. Tailor your application to highlight relevant experience in electrical or measurement and control engineering.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience with ABB QCS or DCS systems, as well as your knowledge of the paper industry. Use specific examples to demonstrate your technical skills and customer focus.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects ABB's core values: care, courage, curiosity, and collaboration. Explain why you are passionate about the role and how you can contribute to their mission of creating sustainable solutions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a technical role.
How to prepare for a job interview at ABB Schweiz AG
✨Understand the Company Values
Before your interview, make sure you understand ABB's core values: care, courage, curiosity, and collaboration. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Field Service Engineer.
✨Showcase Your Technical Skills
As a QCS/DCS Field Service Engineer, you'll need to demonstrate your technical expertise. Be ready to discuss your experience with ABB QCS or DCS systems, and provide examples of how you've successfully handled maintenance and troubleshooting in previous roles.
✨Highlight Customer Focus
Since this role involves working closely with customers, emphasise your customer service skills. Share specific instances where you've built strong relationships with clients or resolved their issues effectively, showcasing your ability to provide high-level support.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the field and how you would approach them. This will demonstrate your readiness for the on-call responsibilities of the role.
