Qcs/Dcs Field Service Engineer

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara.
Här är framsteg en självklarhet – för dig, ditt team och hela världen.
Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt – utveckling kräver mod och styrka.
På ABB är du aldrig ensam.
Run what runs the world.
Denna position rapporterar till:
Local Industy Lead, Paper UK
Represents ABB as Home Based, Field Service Engineer in the North East of England on customer paper manufacturing facilities.
As part of the Northern Service Team provide 24/7 support on site for ABB QCS and DCS equipment.
After initial ABB product training, you will be responsible to deliver the Service Agreement to scope, activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment, configuration, calibration, modification, cleaning, adjustment.
Participate in a 1 week in 3 on Call Rota.
Develop a strong working relationship with customer across production and engineering.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning.
Everyone brings something unique, and together we push ideas forward to solve real problems.
Being part of our team means your work matters – because the progress we make here creates real impact out there.
What\’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition.
You\’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter.
Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
Provide High level field and in house technical support, including out of hours support.
Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.
Provide application support and software troubleshooting to customers, on site and by remote dial in.
Advises clients as to maintenance procedures, evolution, site planning, operational methods, process measurement and control.
Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
Prepare and write technical reports for internal and external use.
Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.
Assists Sales and