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- Tasks: Deliver expert on-site support for switchgear systems and enhance customer relationships.
- Company: ABB, a global leader in industrial technology and innovation.
- Benefits: Competitive salary, 25 days leave, flexible benefits, and mentorship opportunities.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: Electrical engineering degree or equivalent experience with strong technical knowledge.
- Other info: Dynamic environment with opportunities for continuous learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
At ABB, we help industries become faster, more resource-efficient, and sustainable. Progress is a given - for you, your team, and the world. As a global market leader, we provide you with the right conditions to succeed. It won't always be easy - development requires courage and strength. At ABB, you are never alone.
This position reports to: Service Team Leader
As a Switchgear Field Service Engineer, you will deliver expert on-site support for ABB customers by maintaining, troubleshooting, and optimizing LV/MV switchgear systems. You will ensure high-quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
- Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.
- Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved “first time right.”
- Collaborate with customers on-site to identify operational improvement opportunities and communicate them to the ABB account team.
- Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.
- Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.
Qualifications for the Role
- Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field.
- 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems.
- Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices.
- Ability to work safely, apply risk assessment, and follow established safety and environmental procedures.
- Mindset to innovate, take ownership, and drive continuous improvement.
- Strong communication skills with the ability to build customer trust and deliver excellent service.
- Full UK driving license (or relevant local requirement).
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond:
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships
Field Service Engineer employer: ABB Schweiz AG
Contact Detail:
ABB Schweiz AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current ABB employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to field service engineering. Think about your past experiences and how they relate to troubleshooting and customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications or examples of your work to interviews. This is your chance to demonstrate your technical knowledge and problem-solving abilities, especially with LV/MV switchgear systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us at ABB.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with LV/MV switchgear and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at ABB and how you can contribute to our mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully troubleshot equipment or improved processes. We value innovation and ownership, so show us how you've made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at ABB Schweiz AG
✨Know Your Stuff
Make sure you brush up on your technical knowledge of LV/MV switchgear and power distribution systems. Be ready to discuss your past experiences in troubleshooting and maintenance, as well as any specific tools or techniques you've used. This will show that you're not just familiar with the theory but can apply it practically.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in previous roles. Think about specific instances where you resolved equipment failures or improved processes. Highlighting your ability to think on your feet and come up with effective solutions will impress the interviewers.
✨Emphasise Teamwork and Communication
Since this role involves collaborating with customers and guiding other technicians, be ready to discuss your teamwork experiences. Share how you've built relationships and communicated effectively in high-pressure situations. This will demonstrate that you can fit into their team dynamics and contribute positively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific projects you might work on. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers and make a memorable impression.
