Field Service Engineer

At ABB, we help industries become more resource-efficient and cleaner – and every person here contributes to the results. You will have the opportunity to lead, receive support to grow, and be proud of the impact we create together. Join us and help drive what drives the world.

This position reports to: Service Operations Manager

In this role, you will deliver high-quality service work across low to medium complexity projects, following ABB processes, quality standards, and safety guidelines. You will plan and execute work with a strong “first-time right” focus, building trusted customer relationships and responding with urgency, professionalism, and ownership.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Work model: Remote

• Provide remote technical support to customers during standby time.
• Work with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Perform field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Assist in preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Assist in preparing work packs including risk assessments and method statements.
• Troubleshoot equipment/process failures, request proactive corrective actions, and make recommendations to avoid such issues in the future.

Qualifications for the Role

• You are highly skilled in electrical/mechanical engineering solutions, preferably in the marine and ports industry, but not essential.
• Ability to demonstrate flexibility with schedules and be self-sufficient in the field.
• You will have experience in field services - ABB product experience is desirable.
• Willing to work in demanding environments, both in the UK and internationally, on and offshore.
• Relevant tertiary qualification in electrical engineering and/or have a demonstrated professional track record.
• You are at ease communicating with a wide variety of people, both work colleagues and from the customer side.
• Demonstrate the ability to use Microsoft Office suite including Word and Excel.
• Hold a current driving license valid in the UK.

Benefits

• ABB offers a full range of benefits to help you thrive at work and beyond.
• Competitive salary.
• 25 days annual leave plus bank holidays.
• Competitive contributory pension scheme.
• Life assurance.
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts, and more).
• Internal mobility opportunities, mentorships & access to projects globally.
• Employee Assistance Programme.
• Generous employee referral scheme.
• Home-based.
• Private medical cover for yourself.
• Generous bonus scheme.

For the 6th consecutive year, ABB UK has been recognised as a Top Employer in the UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB's Marine & Ports division drives energy efficiency, safety, and a clean maritime future through electric, automated, and digital solutions. Our integrated solutions and lifecycle services for ship and shore help owners and operators of vessels and cargo terminals optimise performance, increase reliability, and reduce emissions. From the pioneering Azipod® propulsion system to advanced automation and digital connectivity, we prepare the maritime industry to meet the demands of tomorrow. With a team of 2,000 experts operating from 26 locations worldwide, we bring over 100 years of industry experience. To date, we have electrified more than 1,500 ships, automated over 1,700 container cranes, and digitally connected more than 2,000 vessels and terminals. At ABB, our mission is to help industries outrun–leaner and cleaner. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

To build a cleaner and smarter future, we need all kinds of people: the curious, the brave, and the creative. Therefore, we welcome people from all backgrounds and experiences. Are you ready to make a difference? Apply today or visit https://www.abb.com to learn more about how our solutions impact the world.