At a Glance
- Tasks: Oversee hire desk operations and manage equipment logistics for seamless service delivery.
- Company: Join a leading supplier of advanced plant hire machinery in a dynamic environment.
- Benefits: Enjoy generous holidays, wellbeing support, and career progression opportunities.
- Why this job: Be the key contact for clients and make a real impact in the construction sector.
- Qualifications: Experience in plant hire and strong organisational skills are essential.
- Other info: Full training provided; great chance to grow your career in a supportive culture.
The predicted salary is between 32000 - 35000 ÂŁ per year.
Location: Weston-super-Mare
Salary: ÂŁ32-ÂŁ35k DoE
Full time (Temp to perm for the right candidate)
Start Date: Immediately
St David Recruitment is working on behalf of a national supplier of technologically advanced plant hire machinery, supporting the construction, rail, major projects, and energy sectors. Due to continued business growth, our client is seeking a motivated and organised individual to join their team as a Hire Desk Controller. This is a pivotal role within a dynamic and fast-paced environment. You will be responsible for overseeing the hire desk operations, managing equipment availability, and coordinating logistics to ensure efficient service delivery. The role requires close collaboration with sales, operations, and customer service teams to provide a seamless experience for clients.
Job Role
As a Hire Desk Controller, you will act as the primary point of contact for key account customers. You will be responsible for managing the full hire lifecycle, from initial customer request through to off-hire and invoicing, ensuring a seamless and efficient service.
Key Responsibilities
- Coordinate and process hire contracts, including on-hire and off-hire arrangements
- Liaise effectively with customers, transport teams, sales, and workshop departments
- Monitor active contracts and ensure timely and accurate invoicing
- Build and maintain strong, long-term customer relationships
- Check equipment availability and ensure all records are accurate and up to date
Skills and Attributes
- Strong organisational and time management skills
- Excellent attention to detail
- Confident communicator with a professional telephone manner
- Ability to work effectively under pressure and meet deadlines
- Positive, proactive, and customer-focused attitude
- Proficient in Microsoft Office applications
Essential Requirements
- Previous experience within the plant hire industry
- Familiarity with the Syrinx system is desirable; however, full training will be provided
Our client's vision is to be their customers' “first choice” by delivering excellence through safety, sustainability, and integrity. At the core of their strategy are people. Being committed to investing in their workforce, fostering a positive culture by placing the right individuals in the right roles from the outset and support professional growth through ongoing development, on-the-job training, and clear opportunities for career progression.
Benefits
- Refer-a-friend scheme
- Employee Assistance Programme (EAP)
- Wellbeing support initiatives
- Generous holiday allowance, increasing with length of service
- Annual employee satisfaction survey
- Discounted gift card scheme (save up to 15% on major retailers)
- Paid volunteer days to support community initiatives and chosen charities
- Additional paid leave for individuals in recognised government-supported roles (e.g. Reservists)
If you would like more information, or to apply for this vacancy, please contact Teresa Ridley on (phone number removed). The reference for this vacancy is (phone number removed). We are always looking for candidates for similar positions, so please register your details with us to hear about similar opportunities that you may be interested in.
St David Recruitment is working as an employment agency on behalf of a client.
Hire Desk Coordinator in Weston-super-Mare employer: Abatec Recruitment
Contact Detail:
Abatec Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Coordinator in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Hire Desk Coordinator role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to safety and sustainability. Show them you’re not just a fit for the role, but also for their culture.
✨Tip Number 3
Practice your communication skills. As a Hire Desk Controller, you'll need to liaise with various teams and customers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always updating our listings, so keep an eye out for similar roles that might catch your interest.
We think you need these skills to ace Hire Desk Coordinator in Weston-super-Mare
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hire Desk Coordinator role. Highlight your experience in the plant hire industry and any relevant skills that match the job description. We want to see how you fit into our vision!
Show Off Your Organisational Skills: Since this role is all about managing the hire lifecycle, be sure to showcase your strong organisational and time management skills. Give examples of how you've successfully handled multiple tasks or projects in the past. We love a proactive approach!
Communicate Clearly: Your application should reflect your confident communication style. Use a professional tone in your cover letter and ensure your CV is clear and easy to read. Remember, we’re looking for someone who can liaise effectively with customers and teams!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team. Don’t miss out on this opportunity!
How to prepare for a job interview at Abatec Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Desk Controller. Familiarise yourself with the hire lifecycle, from customer requests to invoicing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, especially when it comes to managing contracts and equipment availability.
✨Communicate Confidently
As a Hire Desk Controller, you'll be liaising with various teams and customers. Practice your communication skills before the interview. Think about how you can convey information clearly and professionally, especially over the phone. A confident and friendly manner can make a great impression!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional growth. This shows that you're not only interested in the job but also in how you can contribute to their vision of excellence through safety and sustainability.