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- Tasks: Handle insurance claims and liaise with clients and technicians in a fast-paced environment.
- Company: Established insurance company based in Cardiff, covering South Wales & Bristol.
- Benefits: Full training provided, flexi-time system, and opportunities for further training.
- Why this job: Join a small team, develop marketing skills, and make a real impact in the insurance sector.
- Qualifications: Excellent communication skills, computer proficiency, and ability to work under pressure.
- Other info: Great chance to learn technical information and build relationships with customers.
The predicted salary is between 25000 - 30000 £ per year.
Do you like working as a team in a fast-paced environment? Based in Cardiff, a well-established growing company covers South Wales & Bristol and is part of the UK’s top insurance customers. We need an experienced administrator/insurance claims handler to join a small office-based team.
You will liaise with insurance clients, customers, and our technicians in the field. You will deal with your own files and caseload from start to finish. Full training will be given, and this is a challenging role whereby you need to be:
- Comfortable working alone and in a small team.
- A conscientious and hard worker.
- Have excellent communication skills and an excellent telephone manner. You will mainly deal with customers via telephone and email.
- An ability to work under pressure and prioritise your workload.
- Excellent computer skills.
- Develop working relationships with customers.
- Experience in planning and allocation of work to field-based staff is an advantage.
- A good geographical knowledge of the area is essential when planning and arranging technicians’ appointments in the field.
- Enthusiastic and happy to learn technical information about our services, therefore gaining more service knowledge.
This is also a great chance to develop marketing skills for social media. Opportunity for further training and site visits.
Hours: 40 per week Monday – Friday. Hours are 8:30-5pm with a 30-minute lunch break. There is a flexi-time system in operation, and co-ordination and liaison between other office staff in the team takes place.
If you would like more information or to apply for this vacancy, please contact Tracey Tripp on (phone number removed). The reference for this vacancy is Job ID Number (ID: (phone number removed)).
We are always looking for candidates for similar positions, so please register your details with us to hear about similar opportunities that you may be interested in. St David recruitment services Ltd is acting as an employment agency.
Claim Handler Administrator in Cardiff employer: Abatec Recruitment
Contact Detail:
Abatec Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claim Handler Administrator in Cardiff
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and technicians, it’s crucial to sound confident and clear. Try role-playing common scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your workload. Maybe even share a specific example from your past experience where you successfully juggled multiple responsibilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a positive impression. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Claim Handler Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler Administrator role. Highlight your experience in administration and any relevant skills that match the job description, like communication and computer skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your enthusiasm for learning and working in a fast-paced environment, just like we do at StudySmarter.
Show Off Your Communication Skills: Since you'll be dealing with clients and technicians, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure to showcase your ability to communicate effectively, both over the phone and via email.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Abatec Recruitment
✨Know Your Stuff
Make sure you understand the basics of insurance claims and the specific role of a Claims Handler Administrator. Brush up on common terminology and processes, so you can speak confidently about your knowledge during the interview.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your telephone manner and email communication. Consider doing mock interviews with friends or family to refine how you present yourself and handle questions.
✨Demonstrate Team Spirit
This position requires working both independently and as part of a small team. Be ready to share examples of how you've successfully collaborated with others in the past, and highlight your ability to work under pressure while maintaining a positive attitude.
✨Get Familiar with the Area
Having a good geographical knowledge of South Wales and Bristol is essential for planning technician appointments. Do a bit of research on the area and be prepared to discuss how you would approach scheduling and logistics during the interview.