At a Glance
- Tasks: Lead a busy shop, manage a team, and ensure top-notch customer service.
- Company: Join a well-established family-run food retail business in Cotham.
- Benefits: Earn £14.50 per hour during training, rising to £15.00 post-training.
- Other info: Permanent position with a supportive team and flexible hours.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Experience in retail or food service and strong leadership skills required.
The predicted salary is between 14.5 - 14.5 £ per hour.
Abatec is currently recruiting for an experienced Shop Manager to join a busy, well-established food retail business based in Cotham (Bristol).
This is a hands-on role where you will be responsible for the day-to-day running of the shop, leading the team, delivering excellent customer service and ensuring high standards across food safety, stock, presentation and sales.
The successful candidate will have previous experience within retail, bakery, café, hospitality or food service and will be confident managing both people and daily operations.
- What’s on Offer
- £14.50 per hour during training
- Increase to £15.00 per hour once fully trained, depending on experience
- 37–40 hours per week
- Working 5 days out of 7
- Every second weekend, with additional weekends only when required
- Opportunity to work additional hours
- Permanent position following a successful 3-month probation period
- Long-term opportunity within an established family-run business
Key Responsibilities
- Manage the daily operation of a busy retail shop
- Lead, motivate and develop a team to deliver outstanding customer service
- Ensure food safety, hygiene and Health & Safety standards are maintained
- Manage stock ordering, stock control and stock rotation
- Drive sales, profitability and minimise waste
- Produce staff rotas and manage holiday and sickness requests
- Recruit, train and coach new team members
- Carry out performance reviews and support employee development
- Handle customer queries and resolve complaints professionally
- Maintain high standards of merchandising and shop presentation
- Operate EPOS systems, cash handling and end-of-day procedures
- Open and close the store securely
We're looking for someone with
- Previous experience as a Shop Manager, Store Manager, Retail Manager, Branch Manager or Assistant Manager
- Strong people management and leadership skills
- Excellent customer service experience
- Commercial awareness with the ability to drive sales
- Experience managing stock, ordering and waste
- Good IT skills, including EPOS systems
- Strong organisational and communication skills
- Ability to work in a fast-paced environment and lead by example
To find out more, please apply online or contact the Abatec Engineering team directly and speak to Tanya Lazaruk
Shop Manager in Bristol employer: Abatec Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Abatec Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Abatec Recruitment!
We think you need these skills to ace Shop Manager in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Abatec Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Abatec Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Abatec Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Abatec Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
