At a Glance
- Tasks: Lead tech initiatives in regulated industries, ensuring seamless operations and modernisation.
- Company: Join Abacus Group, a leader in tech services for finance and healthcare.
- Benefits: Enjoy generous leave, gym discounts, life insurance, and competitive pay.
- Other info: Dynamic role with opportunities for growth and continuous improvement.
- Why this job: Be at the forefront of tech transformation, making a real impact in critical sectors.
- Qualifications: 5+ years in tech leadership; experience in finance or healthcare is a plus.
The predicted salary is between 66150 - 80850 £ per year.
Job Summary
At Abacus Group, we believe the future of technology services in regulated industries will be defined by the ability to securely operationalize modern infrastructure, cybersecurity, cloud, automation, and AI, not simply deploy tools.
The Virtual Technology Manager (VTM) serves as the strategic execution and operational orchestration partner for clients operating in highly regulated environments across Abacus’s Financial Services business unit (hedge funds, private equity firms, RIAs, asset managers, family offices) and Healthcare business unit (hospital and health systems, physician groups, payers, and other regulated healthcare organizations).
This role sits at the intersection of technology strategy, operational execution, cybersecurity, infrastructure modernization, cloud services, AI enablement, and service lifecycle management.
The VTM works closely with client stakeholders and internal Abacus teams to transform strategic priorities into operational reality by coordinating execution, driving technology adoption, improving operational maturity, and reducing risk across complex client environments.
Operating as a trusted technology advisor, the VTM helps align technology decisions to business outcomes while orchestrating delivery across engineering, security, professional services, operations, AI, and client experience teams.
Beyond their assigned client engagements, VTMs also execute against Abacus’s catalog of standardized VTM service offerings and technical deliverables, delivering engineering outcomes across the broader client base.
VTM engagements follow a portfolio-based or a dedicated assignment model.
Portfolio-based VTMs support a range of clients and hours based on business need, while dedicated VTMs are assigned primarily or exclusively to a single client.
In either model, the VTM remains an Abacus employee, accountable to Abacus’s standards, operating model, and management structure.
The core responsibilities and expectations of the VTM remain consistent across both engagement models, with dedicated assignments providing greater client-specific capacity, continuity, and embedded engagement.
The ideal candidate combines strong technical depth, operational leadership, executive communication skills, and the ability to coordinate complex initiatives across multiple stakeholders and technologies.
This role is ideal for someone looking to move beyond traditional infrastructure management and play a meaningful role in the modernization of technology operations within regulated industries.
Responsibilities
- Serve as the primary operational technology partner for assigned clients, developing a deep understanding of each client’s environment, operations, priorities, and technology needs, and aligning infrastructure, cloud, cybersecurity, and emerging technologies to business objectives.
- Act as the primary technical liaison between client stakeholders and Abacus delivery teams, ensuring technical needs are clearly understood, appropriately prioritized, and driven through resolution.
- Perform targeted hands‑on technical work within the VTM scope while coordinating larger, specialized, or project‑based engineering efforts through the appropriate Abacus delivery teams.
- Help clients operationalize technology initiatives within regulated environments by supporting infrastructure planning, governance alignment, security, operational readiness, modernization, and adoption.
- Provide technical guidance and coordinate complex support matters and escalations across Support, Engineering, Security, Infrastructure, AI, Professional Services, Operations, and vendors.
- Guide clients through modernization initiatives involving cloud platforms, cybersecurity, identity and access management, infrastructure lifecycle management, automation, collaboration platforms, and operational tooling.
- Support clients in evaluating, preparing for, and operationalizing AI‑enabled solutions, coordinating specialized AI design and implementation resources where required.
- Identify opportunities to improve operational maturity, resiliency, scalability, governance, automation, and long‑term technology effectiveness.
- Maintain oversight of service activity, recurring concerns, escalations, and technical debt, ensuring ownership, communication, and follow‑through, and driving continuous improvement.
- Maintain regular engagement with client technical and operational stakeholders through scheduled meetings, ongoing communication, service reviews, and technology planning.
- Execute against Abacus’s catalog of standardized VTM service offerings and technical deliverables, delivering engineering outcomes across the broader client base beyond one’s own assigned engagements.
- For dedicated assignments, operate as an extension of the client’s technology organization while remaining accountable to Abacus’s standards and management structure.
Skills
- Strong experience supporting financial services or healthcare organizations within a managed services, consulting, or enterprise technology environment.
- Ability to communicate effectively with both technical teams and executive stakeholders.
- Strong understanding of infrastructure, cloud, cybersecurity, and operational service delivery.
- Experience coordinating complex technical initiatives across multiple teams and vendors.
- Familiarity with regulated environments and compliance‑driven operational models.
- Strong organizational, communication, and client relationship skills.
- Ability to operate independently while driving accountability across matrixed teams.
- Interest in AI, automation, and emerging operational technologies.
- Attributes that will drive success
- High levels of client satisfaction and retention.
- Consistent achievement of service delivery and operational performance targets.
- Timely resolution of escalated client and platform issues.
- Continuous improvement of VTM processes, documentation, and service offerings.
- Increased visibility and utilisation of operational and business intelligence data to support strategic decision‑making.
Qualifications
Required
- Minimum 5+ years of experience in a technical leadership, solutions architecture, technology consulting, managed services, or client‑facing technology advisory role, coordinating complex initiatives across multiple stakeholders and technologies.
- Preferred
- Bachelor's Degree
- Experience in the financial sector a plus
- Experience working at an MSP a plus
- Certifications a plus (MCSE, MCAA, VCP, CCP)
The Benefits of Working for Abacus
- Generous annual leave entitlement plus bank holidays (pro‑rata if part‑time working hours apply)
- Gym discount
- Life insurance
- Comprehensive travel insurance for you and your family in line with scheme rules
- Confidential well‑being and counselling support
- Competitive Compensation
- Contributory pension scheme
- Company events
- Private Medical and Dental Insurance
- #J-18808-Ljbffr
Senior Engineer, Virtual Technology Management employer: Abacus
Abacus is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where you can thrive as a Senior Onsite IT Technician. With a focus on white-glove service, you'll have the opportunity to mentor others while enhancing your own skills in a supportive environment. Located in a vibrant area, Abacus provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Engineer, Virtual Technology Management
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Abacus!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Abacus, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Abacus.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Senior Engineer, Virtual Technology Management
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Abacus, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Abacus.
How to prepare for a job interview at Abacus
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
