Technical Applications Analyst - New Team, Prof Services

Technical Applications Analyst – Powering Innovation Across Our Tech Landscape

Are you passionate about technology, problem‑solving, and shaping how systems empower people? We’re looking for a Technical Applications Analyst to join our Business Applications & Deployment Team, part of a dynamic IT department that’s driving our client’s digital evolution.

Based in Belfast City Centre, this is a fantastic opportunity to work at the intersection of innovation and reliability — helping ensure our software ecosystem is robust, secure, and future‑ready.

About the Team

Our Business Applications & Deployment Team plays a crucial role in delivering and supporting the technology that powers the business. Working closely with the Service Desk, Technical Services, Development, and Projects teams, we manage everything from software rollouts to desktop performance, ensuring our people have the tools they need to succeed.

As demand for innovative systems and seamless integrations continues to grow, we’re expanding our capabilities — and that’s where you come in.

What You’ll Be Doing

You’ll play a hands‑on role in testing, deploying, and maintaining the firm’s software estate, ensuring every application performs at its best.

Key responsibilities include:

• Testing, configuring, and deploying new software across the firm.
• Maintaining and managing the corporate desktop image to ensure stability and consistency.
• Troubleshooting complex issues at both operating system and application level, following through to resolution.
• Providing 3rd line technical support — tackling the problems others can’t solve.
• Ensuring applications and OS patches are deployed regularly to maintain compliance with InfoSec requirements.
• Supporting ad‑hoc technical tasks and business‑as‑usual operations within the wider IT team.

What We’re Looking For

We’re seeking a self‑motivated, collaborative professional who thrives in a busy technical environment. You’ll bring:

• Strong experience with SCCM deployment, configuration, and troubleshooting.
• Hands‑on skills with AdminStudio packaging and Windows 10 design and configuration.
• Knowledge of 3rd party patching tools such as SCUP.
• The ability to write PowerShell scripts to automate and streamline processes.
• Working knowledge of XenApp/XenDesktop VDI environments (beneficial).
• A solid understanding of Active Directory and Group Policy management.
• Excellent 3rd line troubleshooting skills and analytical thinking.
• A proactive, flexible attitude — comfortable working independently or as part of a team.
• Strong communication skills (both written and verbal) and meticulous attention to detail.

Why Join Us?

You’ll be part of a forward‑thinking IT function where innovation and collaboration drive everything we do.

We offer:

• A supportive, learning‑focused environment where your ideas matter.
• The chance to work with a broad range of enterprise‑level technologies across multiple offices.
• Opportunities to grow your technical expertise and pursue professional certifications.
• A culture that values balance, flexibility, and teamwork — alongside a comprehensive benefits package.

Ready to Take the Next Step?

If you’re ready to elevate your technical career and contribute to a team that underpins the firm’s success, we’d love to hear from you.

Skills: IT Technician Applications 3rd Line Support

Benefits: Significant