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- Tasks: Lead and deliver engaging IT training across a top UK law firm.
- Company: Join a multi-award-winning law firm with a supportive culture.
- Benefits: Competitive salary, bonuses, healthcare perks, and gym discounts.
- Why this job: Make a real impact by enhancing IT skills in a dynamic environment.
- Qualifications: 3+ years of legal IT training experience and strong communication skills.
- Other info: Opportunities for travel and professional growth in a diverse team.
The predicted salary is between 36000 - 60000 £ per year.
Exclusive Abacus is exclusively managing an opportunity to join a leading UK law firm. As part of the IT Training Team, you will operate in a collaborative and supportive environment, delivering training across firm-wide IT systems. The team designs and delivers training courses and programmes using remote solutions, provides in-person assistance where needed, and creates user guides and videos.
The Role: As Lead IT Trainer, you will play a pivotal role in supporting the IT Training Team by providing guidance, coordination, and subject matter expertise across training initiatives. The Lead IT Trainer and all IT Trainers report to the IT Training Manager.
Responsibilities include:
- Act as a senior resource within the IT Training Team, supporting IT Trainers with guidance, best practices, and troubleshooting.
- Assist the IT Training Manager in team planning to ensure operational resourcing to cover business-as-usual activities, upskilling weeks and rollouts.
- Assist in reviewing and improving the firm-wide onboarding programmes for new joiners and ensure alignment with firm-wide standards and objectives.
- Interact with internal personnel and stakeholders and where needed, support the design and delivery of complex training programmes, including those for major rollouts or strategic initiatives.
- Attend regular project meetings and provide oversight on resource availability and data on performance and training satisfaction.
- Contribute ideas to initiatives, innovations, and process improvements.
- Provide effective and professional training.
- Deliver upskilling programmes with the aim of raising skill levels across the firm.
- When assigned a project, design appropriate training solutions and support the delivery of rollouts for new or updated software or systems.
- Where appropriate participate in regular floor walking, provide at-desk application support, or remote screen sharing to assist colleagues.
- Create and maintain course documentation or videos to support induction courses or upskilling programmes.
- Maintain up-to-date knowledge of existing technologies and learn new systems or improvements to current software.
- Analyse own quality and effectiveness of training to support the evolving requirements of the business.
- Perform administrative tasks such as scheduling, managing course bookings, and updating training records if required.
- Support the IT Service Desk Team when resolving queries referred to the training team.
The Requirement: Achievement of an appropriate professional qualification e.g. MOS Master Instructor, TAP, IITT membership and at least 3 years experience of delivering legal IT training in a professional environment. Have experience in leading and supporting peers in a non-managerial capacity. Significant experience developing training programmes and materials. Ability to work collaboratively within a team; a willingness to create and support the objectives for the training team and enhance its reputation within the firm. Strong relationship-building skills with the ability to engage partners, fee earners, and support staff at all levels. Excellent written and verbal communication skills, with the ability to adapt tone to suit the audience. Flexible, customer-focused approach with initiative in resolving issues. Strong time management and multitask effectively. High attention to detail and strong administrative skills. Ability to work autonomously while knowing when to seek direction. Passion for assisting and developing others. To adopt and champion continual service improvements within the IT Training team. The role holder must be willing to travel to other locations to deliver training when necessary.
Desirable - Technical Experience Knowledge and experience of any or many of these technical products is advantageous: Learning Management System (e.g. Intellek), Document Mgt Systems, Time recording systems (e.g. Intapp Time), InterAction, MS Teams, Microsoft Office Suite M365, Copilot or delivery of AI initiatives, Windows 11, InterAction, Mimecast, Video editing software (Camtasia or Captivate).
The Reward: The company is keen to attract best-in-class people and are willing to offer highly competitive salary packages. A bonus will also be available along with an outstanding range of perks and benefits including healthcare (private medical, cash plan, dental insurance and more), pension, life assurance, income protection, critical illness cover, annual holidays and bank hols, cycle to work, gym discounts and more. Some travel may be a requirement, but this will be limited.
This company offers a real commitment to diversity and a positive and flexible culture. They are keen to attract and hire people with ambition who can help the company grow substantially and continue the success. To join this multi-award-winning company, send your CV to Abacus immediately.
LEAD IT TRAINER in Belfast employer: Abacus Professional Recruitment
Contact Detail:
Abacus Professional Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LEAD IT TRAINER in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT training sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials, videos, and any successful programmes you've delivered. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT training and leadership. Think about how you can demonstrate your experience in developing training programmes and supporting peers. Confidence is key!
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in IT training. Don’t miss out on the chance to join a fantastic team – your dream job could be just a click away!
We think you need these skills to ace LEAD IT TRAINER in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lead IT Trainer role. Highlight your training experience, especially in legal IT, and any relevant qualifications. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves interacting with various stakeholders, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to show us you can adapt your tone to suit different audiences.
Highlight Team Collaboration: We love a team player! Share examples of how you've worked collaboratively in previous roles, especially in training environments. This will help us see how you can contribute to our supportive IT Training Team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Abacus Professional Recruitment
✨Know Your Stuff
As a Lead IT Trainer, you'll need to demonstrate your expertise in various IT systems and training methodologies. Brush up on the specific technologies mentioned in the job description, like Microsoft Office Suite and Learning Management Systems. Be ready to discuss how you've successfully delivered training in the past.
✨Showcase Your Collaboration Skills
This role requires working closely with the IT Training Team and other stakeholders. Prepare examples of how you've collaborated in previous roles, especially in designing and delivering training programmes. Highlight your ability to engage with different levels of staff, from partners to support teams.
✨Bring Ideas to the Table
The firm values innovation and process improvements. Think about any initiatives you've contributed to in the past that enhanced training effectiveness or user satisfaction. Be prepared to share these ideas during the interview to show your proactive approach.
✨Demonstrate Your Communication Skills
Excellent written and verbal communication is key for this position. Practice explaining complex IT concepts in simple terms, as you might need to do this during the interview. Consider preparing a brief presentation or example of training material you've created to showcase your skills.
