Office and Facilities Manager in London

We're looking for a proactive and people-focused Office & Facilities Manager, based on-site in our London office full-time, who's passionate about creating an exceptional workplace experience. While London will be your primary base, you will also have oversight of the Edinburgh office, and involvement with our Kent office. The role requires regular travel to all three sites, including the ability to travel at short notice when needed.

This is a broad and dynamic role that blends facilities management, office operations, event planning, and employee experience across multiple locations. If you're someone who thrives on getting things done, enjoys solving problems, and has a keen eye for detail, this could be the perfect fit.

• Office Operations: Lead the day-to-day operations of our London office (main base), ensuring a professional, welcoming, and efficient environment. Extend this leadership to the Edinburgh office, maintaining consistent standards across all sites.
• Front-of-House Duties: Be the first point of contact for staff and visitors in London. Oversee similar functions in Edinburgh through regular on-site presence and coordination.
• Facilities Management: Manage relationships with vendors, contractors, and building management across all three offices. Ensure service contracts are upheld and spaces are maintained to a high standard.
• Event & Meeting Support: Coordinate logistics for meetings, training sessions, and internal events across all sites, including setup, AV, and catering needs.
• Office Supplies & Equipment: Oversee stock and budgets for office supplies, ensuring consistency across communal areas in all locations.
• Onboarding & Offboarding: Manage office access and building pass administration for all UK offices in collaboration with local support where applicable.
• Health & Safety: Serve as team lead for health and safety across all locations, ensuring compliance and best practice.
• Holiday & Absence Cover: Provide in-person support to Kent and Edinburgh offices as needed during periods of leave or absence.
• HR & SLT Support: Support HR and the Senior Leadership Team with administrative tasks, travel bookings, and occasional ad hoc projects.

• Proven experience in a similar multi-site office or facilities management role, ideally with London as a central base.
• Ability and willingness to travel regularly between London, Kent, and Edinburgh, including on short notice.
• A self-starter, someone who actions what needs to be done and takes ownership of the space.
• Excellent written and verbal communication skills, ensuring clear and timely communication on office and facilities matters.
• Highly organised with the ability to manage multiple priorities independently.
• A hands-on, can-do attitude with meticulous attention to detail.
• Excellent problem-solving skills and initiative to address challenges proactively.
• Strong interpersonal skills and the ability to build relationships across all levels.

• Experience organising corporate events or team socials.
• Familiarity with health and safety compliance within a multi-office environment.

We're a growing company, and this role offers strong opportunities for growth and development for the right candidate. We believe an office is more than just a place to work—it’s where culture, collaboration, and community thrive. If you're passionate about making spaces work for people and want to be a central part of a growing, values-led organisation, we'd love to hear from you.