At a Glance
- Tasks: Lead and manage UK-wide service, maintenance, and installation operations.
- Company: Established and successful business based in Milton Keynes.
- Benefits: Competitive salary up to £44,000 and opportunities for growth.
- Other info: Critical role for supporting growth with strategic and hands-on experience.
- Why this job: Drive impactful projects and build a nationwide subcontractor network.
- Qualifications: 5-10 years in service/installation management and strong project management skills.
The predicted salary is between 44000 - 44000 € per year.
Our client, a well established and highly successful locally based business, are looking for an experienced Installation Service Manager to take ownership of their UK-wide service, maintenance, and installation operations.
This is a commercially focused and operational role responsible for developing and growing profitable service and maintenance revenue streams, while ensuring the successful delivery of all installation and service contracts from order receipt through to client sign-off.
As the Installations Service Manager, you will manage the full lifecycle of projects and build a reliable, scalable subcontractor network across the UK.
- Develop and implement a strategy to grow profitable service and maintenance contracts
- Work closely with UK Sales to drive service contract revenue with key customers
- Build and manage a nationwide subcontractor network for installation and maintenance
- Take full responsibility for project delivery, from sales order to completion and client sign-off
- Manage subcontractors, including training, performance, and compliance
- Lead project management of roll-out programmes, particularly large-scale installations
- Conduct site surveys, define specifications, and attend pre-installation meetings
- Negotiate pricing and control installation and service costs vs revenue
- Produce monthly reporting on cost performance and delivery metrics
Key Requirements:
- 5–10 years’ experience in a similar service/installation or contracts management role
- Proven experience in selling and managing service/maintenance agreements
- Strong project management experience, particularly with multi-site rollouts
- Experience building and managing subcontractor/service networks
- CITB certification (preferred) and a full UK driving licence
- Good working knowledge of Microsoft Office, particularly Excel
- Highly organised and capable of managing multiple projects simultaneously
This role is critical to supporting continued growth in service and installation operations, so we are looking for candidates who bring both strategic thinking and hands-on delivery experience.
Service & Installation Manager in Milton Keynes employer: Abacus Consulting
Join a well-established and successful business in Milton Keynes as a Service & Installation Manager, where you will thrive in a dynamic work culture that values innovation and collaboration. With competitive salary offerings and opportunities for professional growth, you will play a pivotal role in driving service and maintenance revenue while managing a nationwide subcontractor network. This position not only offers the chance to lead impactful projects but also fosters an environment that encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Installation Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your project management experience and how you've successfully managed service contracts. Bring examples that highlight your achievements.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your expertise in service and installation management. We want to see you thrive!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Service & Installation Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your project management experience and any relevant service/installation roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Installation Service Manager role. Share specific examples of how you've successfully managed projects and built subcontractor networks in the past.
Showcase Your Achievements:Don't just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've grown service and maintenance revenue or improved project delivery. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Abacus Consulting
✨Know Your Stuff
Make sure you thoroughly understand the role of an Installation Service Manager. Brush up on your project management skills, especially with multi-site rollouts, and be ready to discuss your experience in managing service and maintenance agreements.
✨Showcase Your Strategy Skills
Prepare to talk about how you've developed and implemented strategies in previous roles. Think of specific examples where you've grown profitable service contracts or built a reliable subcontractor network, as this will demonstrate your strategic thinking.
✨Be Ready for Technical Questions
Expect questions about site surveys, specifications, and installation processes. Familiarise yourself with common challenges in the industry and be prepared to discuss how you've overcome them in past projects.
✨Demonstrate Your Leadership
Since you'll be managing subcontractors, be ready to share your experiences in training and performance management. Highlight any successful projects where you led a team or improved compliance, as this will show your capability in leading project delivery.
