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- Tasks: Process orders, manage customer relationships, and handle queries in a fast-paced environment.
- Company: Established and growing company based in Luton with a supportive team culture.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Organised, self-starter with attention to detail; logistics experience is a plus.
- Other info: Exciting opportunity for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Assistant - well established and growing head office, Luton, to £30,000. Abacus Consulting are delighted to be working again with a long standing client. They are a well-established business who are looking to appoint a Customer Service Assistant. Working as part of a team in a busy and fast paced environment, duties of the Customer Service Assistant will include:
- Processing orders including picking and getting items ready for dispatch
- Following up to ensure items have been received at the correct location
- Maintaining relationships with customers
- Dealing with queries
- Chasing customers for payment
- Managing inbox and general admin tasks
Candidates from a logistics or import/export background will be of particular interest. If you are organised, a confident self starter and have excellent attention to detail then I want to hear from you! Please get in touch for more info.
Customer Service/Office Administrator in Luton employer: Abacus Consulting
Contact Detail:
Abacus Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Office Administrator in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics or customer service sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or solved problems in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Customer Service/Office Administrator in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant background!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Assistant role. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Show Off Your Organisational Skills: Since the role involves managing orders and queries, make sure to mention any experience you have with organisation and multitasking. We’re looking for someone who can keep things running smoothly, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Abacus Consulting
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of their customer service approach. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Customer Service Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained order in a busy environment. This will demonstrate your ability to thrive in a fast-paced setting.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling complaints or processing orders. Be ready to discuss how you would approach these situations, highlighting your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing customer queries, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
