Job Description We are looking for a candidate that will develop and deploy client‐centered solutions and enhance our service catalogue for clients based in the financial services and healthcare industries. With a keen interest in industry standards, best practices, and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients' needs while also being robust, repeatable, and embraced throughout the organization. Responsibilities Including, but not limited to the following: * Handling complex technical project tasks, project issues and initial troubleshooting for clients. * A client facing role with occasional in person visits to client sites. * Configuration and troubleshooting of servers and networks. * Configuration and migration of Cloud Services. * Management of small and medium sized projects. * Provide technical advice on planning and scoping calls. * Help achieve department goals by hitting personal KPI targets. * Some international travel and on‐call requirement. * Some evening shifts, Working from Home. * Documentation of internal processes and guides. Skills * Technical implementation and troubleshooting * History troubleshooting and/or installing IT infrastructure at a senior level * Configuration of Windows Servers * Configuration & deployment of Microsoft products * Configuration of AI and DLP preferred * Networking – configure firewalls, managed switches, TCP/IP and protocols Qualifications * Strong technical skills with public cloud technologies, Azure specifically * Familiarity with industry standard LLMs such as Claude, CoPilot and ChatGPT as both an internal research tool and as deployed with clients. * Minimum 1–2 years' experience in a system engineering role or 5+ years senior deskside support experience. * Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP) * MSP experience preferred * Ability to commute in a hybrid fashion both at client sites and our office. * Ability to travel regionally on an occasional basis. The Benefits Of Working For Abacus * Great annual leave entitlement plus bank holidays * Gym discount * Life insurance * Comprehensive travel insurance for you and your family in line with scheme rules * Confidential well‐being and counselling support * Competitive compensation * Commission eligible * Contributory pension scheme * Company events * Private Medical and Dental Insurance * Fantastic company culture and values #J-18808-Ljbffr
Engineer, Professional Services in London employer: Abacus Consulting
Abacus is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive compensation package alongside generous annual leave and comprehensive health benefits. With a vibrant company culture that values collaboration and innovation, employees are encouraged to develop their skills in a supportive environment while working on impactful projects within the financial services and healthcare sectors. The hybrid work model and opportunities for international travel further enhance the appeal of joining our dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer, Professional Services in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Abacus Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Abacus Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Abacus Consulting!
✨Direct Apply to Abacus Consulting
Let's not forget to apply directly through the Abacus Consulting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Abacus Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Abacus Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Abacus Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
