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- Tasks: Lead a dynamic team to enhance digital workspaces and user experiences.
- Company: Join a forward-thinking IT firm that values innovation and collaboration.
- Benefits: Competitive salary, ongoing training, hybrid work model, and a people-first culture.
- Other info: Opportunity for career growth in a modern office environment.
- Why this job: Make a real impact in tech while empowering users to work smarter and faster.
- Qualifications: Experience in EUC leadership and strong technical knowledge of Microsoft platforms.
The predicted salary is between 36000 - 60000 £ per year.
Drive Technology. Empower People. Lead the Future of Digital Workspaces.
Are you a tech-savvy leader who thrives on empowering teams and delivering seamless digital experiences? We’re on the hunt for an EUC Team Leader to join our clients dynamic and growing IT Infrastructure Services team — and help shape how thousands of users connect, collaborate, and perform every day. This is more than just a support role — it’s your chance to lead innovation, drive reliability, and elevate user experience across a global business.
What You’ll DoAs our EUC Team Leader, you’ll:
- Lead and mentor a high-performing team of EUC analysts and technicians
- Oversee desktops, laptops, mobile devices, and virtual environments
- Manage Microsoft Intune, SCCM, Citrix, and MDM platforms
- Drive process improvements and ensure security, compliance, and performance
- Be the go-to expert for complex technical escalations
- Collaborate with IT leadership to shape our EUC strategy
We’re looking for someone with:
- Proven experience in EUC leadership or senior support roles
- Strong technical knowledge of Microsoft 365, Intune, SCCM, Citrix & MDM
- A passion for mentoring, problem-solving, and continuous improvement
- Excellent communication and coordination skills
- A calm, methodical approach under pressure
At our client firm, technology powers everything they do. You’ll be part of a forward-thinking team that values innovation, growth, and collaboration.
We offer:
- A people-first culture that values initiative and ideas
- Ongoing training and certifications to grow your skills
- A hybrid working model and modern new Belfast office
- Highly competitive salary and benefits
If you’re passionate about tech, people, and making a real impact — we want to hear from you. Apply now and help us empower every user to work smarter, faster, and more securely.
End User Support Manager employer: Abacus Careers
Contact Detail:
Abacus Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in EUC or IT leadership roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, achievements, and any innovative solutions you've implemented. This is your chance to demonstrate how you can lead and elevate user experiences.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge of Microsoft 365, Intune, and Citrix. Be ready to discuss how you've tackled complex escalations and driven process improvements in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace End User Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the EUC Team Leader role. Highlight your leadership experience and technical knowledge of Microsoft 365, Intune, and other relevant platforms.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about empowering teams and driving innovation. Share specific examples of how you've led teams or improved processes in previous roles.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've tackled complex technical challenges. We love candidates who can demonstrate a calm, methodical approach under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abacus Careers
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Intune, SCCM, and Citrix. Be ready to discuss how you've used these tools in past roles and how they can improve user experience. The more specific examples you have, the better!
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams and mentoring others. Think of specific instances where you’ve driven process improvements or resolved complex technical issues. This is your chance to shine as a leader!
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical concepts. Remember, you’ll need to convey complex information to non-technical users, so demonstrate your ability to simplify jargon.
✨Emphasise Your Problem-Solving Approach
Be ready to share examples of how you've tackled challenges in previous roles. Highlight your calm, methodical approach under pressure and how it has led to successful outcomes. This will show them you’re the right fit for their dynamic environment.