Technician (VAS/Field Service) - Wilstead, Bedford
Technician (VAS/Field Service) - Wilstead, Bedford

Technician (VAS/Field Service) - Wilstead, Bedford

Bedford Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Field Service Technician, providing expert support and repairs for Volvo trucks.
  • Company: Be part of Volvo Group, a leader in sustainable transport solutions with a global impact.
  • Benefits: Enjoy competitive pay, overtime rates, health plans, 25+ days holiday, and family discounts.
  • Why this job: Work with cutting-edge technology in a supportive team, making a real difference in transport.
  • Qualifications: City and Guilds or NVQ3 qualification, HGV experience preferred but not essential.
  • Other info: Receive a £1,000 joining bonus after 6 months and access to career development opportunities.

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Technician (VAS/Field Service) – Wilstead, Bedford

Location:

Bedford, GB, MK45 3PD

Position Type: Professional

Field Service/VAS Technician – Wilstead, Bedford

Up to £23 per hour ++ options to earn on VAS call outs!

£1,000 JOINING BONUS! (direct applicants payable after 6 months service)

Role will rotate weekly with working hours 0800hrs to 1600hrs Monday to Friday

Week 1 – Field Service

Keep the world moving with Volvo Trucks!

We have an exciting opportunity for a skilled and motivated Field Service/VAS Technician to join our team in Wilstead, Bedford. Working with industry-leading vehicles, cutting-edge technology, and a supportive, high-performing team

VAS payments:

  • £155 standby payment when on Rota (extra for bank holidays)
  • £60 for each call out (between 22:00 Fri to 06:00 Mon and £30 for all other times when not on shift)
  • overtime paid in line with your terms and conditions when outside working hours
  • Company van
  • As a Field Service/VAS Technician, you’ll be responsible for providing expert technical support and carrying out service, maintenance, and repair work both in our Ipswich workshop and out in the field. You’ll play a vital role in ensuring our customers’ vehicles stay on the road, performing at their best.

  • Carry out inspections, diagnostics, repairs, and maintenance on Volvo trucks and associated equipment
  • Provide on-site technical support and breakdown assistance to customers.
  • Deliver high standards of customer service, building positive relationships with clients.
  • Accurately complete job cards, reports, and other paperwork.
  • Keep up to date with Volvo product training and technical developments.
  • Work as part of a skilled, customer-focused team.
  • Field Service will carry out repairs on customer sites as required
  • Attending/working within site workshop when not required on site

We can offer you

  • Competitive salary up to £23 per hour + VAS payments!
  • Overtime time and a half Mon to Sat – double time Sundays/bank hols!
  • Health cash plan + access to dental insurance
  • Ignition, our electric vehicle salary sacrifice scheme
  • 25 days holiday + bank holidays raising to 30 days with service
  • Maternity & AdoptionLeave 6 months full pay moving to 6 months half pay |Paternity2 weeks leave with further 3 weeks in first 3 years
  • Employee savings and retail discounts
  • Cycle to work scheme
  • Many discounts for family and friends on High St Retailers, theme park days out, hotels, travel plus much more
  • Career development opportunities, along with training plans managed through our inhouse Technical training team.
  • Support for you and your family through an online Wellbeing centre

Who are you

You’ll hold a City and Guilds, an NVQ3 or an equivalent qualification. You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry.
A basic knowledge of computer software packages including Word, Excel and Outlook is preferred, as is a general level of computer literacy.
Finally, we’d expect you to have a basic working knowledge of vehicle technology.

HGV Class 1 or 2/PSV Licence would be ideal but not essential.

Apply today and help keep the world moving with Volvo Truck and Bus!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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Technician (VAS/Field Service) - Wilstead, Bedford employer: AB Volvo

Volvo Trucks is an exceptional employer, offering a competitive salary of up to £23 per hour, alongside generous benefits such as a £1,000 joining bonus, health cash plans, and extensive career development opportunities. Our supportive work culture fosters teamwork and innovation, allowing you to thrive while working with cutting-edge technology in a role that directly contributes to sustainable transport solutions. Join us in Wilstead, Bedford, where your skills will be valued, and you will have the chance to make a meaningful impact in the industry.
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Contact Detail:

AB Volvo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technician (VAS/Field Service) - Wilstead, Bedford

✨Tip Number 1

Familiarise yourself with Volvo Trucks and their latest technologies. Understanding their products and services will not only help you during the interview but also show your genuine interest in the company.

✨Tip Number 2

Network with current or former employees of Volvo Trucks. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss your hands-on experience with HGVs or similar vehicles. Be ready to share specific examples of your technical skills and how you've successfully resolved issues in the past.

✨Tip Number 4

Highlight your customer service skills during the interview. As a Field Service Technician, building positive relationships with clients is crucial, so be prepared to discuss how you've excelled in this area.

We think you need these skills to ace Technician (VAS/Field Service) - Wilstead, Bedford

Technical Support
Vehicle Diagnostics
Repair and Maintenance Skills
Customer Service Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Communication Skills
Basic Computer Literacy
Knowledge of HGV/PSV Standards
Adaptability
Health and Safety Awareness
Record Keeping

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the HGV industry and any qualifications like City and Guilds or NVQ3. Emphasise your technical skills and any previous roles that involved field service or customer support.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work with Volvo Trucks and how your skills align with their mission of sustainable transport.

Highlight Technical Skills: In your application, clearly outline your technical abilities, including diagnostics, repairs, and maintenance on commercial vehicles. Mention any experience with computer software packages like Word and Excel, as well as your knowledge of vehicle technology.

Showcase Customer Service Experience: Since the role involves delivering high standards of customer service, include examples from your past jobs where you built positive relationships with clients or provided exceptional support during breakdowns or repairs.

How to prepare for a job interview at AB Volvo

✨Know Your Technical Stuff

As a Field Service/VAS Technician, you'll need to demonstrate your technical expertise. Brush up on your knowledge of Volvo trucks and associated equipment, as well as any relevant diagnostic tools you might use. Be prepared to discuss your previous experiences with repairs and maintenance.

✨Showcase Your Customer Service Skills

This role requires building positive relationships with clients. Think of examples from your past where you've provided excellent customer service or resolved conflicts effectively. Highlighting these experiences will show that you're not just technically skilled but also great at interacting with customers.

✨Prepare for Practical Scenarios

Expect to be asked about how you would handle specific situations in the field. Prepare for practical questions that may involve troubleshooting a vehicle issue or managing a breakdown. This will help demonstrate your problem-solving skills and ability to think on your feet.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or the company's approach to new technologies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Technician (VAS/Field Service) - Wilstead, Bedford
AB Volvo
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  • Technician (VAS/Field Service) - Wilstead, Bedford

    Bedford
    Full-Time

    Application deadline: 2027-07-14

  • A

    AB Volvo

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