Volvo Group is seeking a Customer Service Representative to deliver high-quality support to customers, dealers and partners. You will handle inquiries about trucks, parts, services and warranties, and coordinate with dealers and service centers to resolve issues. Strong CRM skills and a customer‑first mindset are essential.
The role involves order processing, documentation in CRM, and aftersales support, with a focus on timely resolution and maintaining Volvo’s trusted brand experience.
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Customer Care Specialist – Volvo Trucks in Portlethen employer: AB Volvo
Volvo Group's Renault Trucks unit is an exceptional employer, offering a dynamic apprenticeship experience in Avonmouth, Bristol. With a strong focus on employee development, you will gain valuable skills in customer service and teamwork while enjoying a supportive work culture that encourages growth and learning. The blend of online and in-centre training ensures you are well-prepared for your future career, making this an ideal opportunity for those seeking meaningful and rewarding employment.
