Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage parts orders, and maintain a tidy workspace.
- Company: Join Volvo Group, a leader in sustainable transport solutions with a global impact.
- Benefits: Enjoy 25 days holiday, pension contributions, and discounts on various retailers and services.
- Why this job: Be part of a passionate team shaping the future of transport while developing your skills.
- Qualifications: Full UK driving licence required; customer service skills are a plus.
- Other info: Work Monday to Friday with occasional Saturday mornings; competitive salary based on experience.
The predicted salary is between 28000 - 42000 £ per year.
Select how often (in days) to receive an alert:
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Parts Advisor – Chiltern Dealership in Dunstable
Working within Renault Trucks, you will be part of a team developing and sustaining superior performance in parts with face-to-face customer liaison.
Mon-Fri, 44 hours. Mon-Thursday – two-week rotation 06:00 – 16:00 and 08:00 – 18:00. Fridays will finish 1 hour earlier on each shift pattern, with alternate Saturday mornings paid at time and a half – moving to 1 in 3.
Paying £35,000 DOE and a full UK driving licence is required.
Core Responsibilities:
- Front of House counter sales and dealing with customer parts queries.
- Ensure customer orders are taken and supplied to the correct specification.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
- Maintain an efficient filing and retrieval system.
- Keep the parts area clean and tidy, and ensure equipment is in good condition, reflecting the image of an efficient and modern Retail Dealer point.
- Ensure the Dealer point complies with the Company Health and Safety policy.
- Wear personal protective equipment (PPE) when required.
General Duties:
- Work with the team to ensure a strong top team ethos.
- Support the development of character, skills, attitude, and superior individual and team performance.
- Conduct yourself in a business-like and professional manner.
- Assist with maintaining a clean and professional Service and Parts area.
- Attend any training or development activities provided.
- Communicate effectively at all levels, both written and verbal.
- Develop or work on developing new or enhancing existing processes.
- Adapt and take on new skills and approaches.
- Use GDS and associated software & systems competently.
- Use desktop PC and software efficiently.
- 25 days holiday, rising with service.
- Pension scheme with employer matched contribution of up to 5%.
- Discounts across retailers, cinemas, and theme parks.
- Discount on Arval Contract Hire cars.
We value your data privacy and do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers you the opportunity to work with some of the sharpest and most creative minds to leave society in better shape for future generations. We are passionate about our work and thrive on teamwork. With nearly 100,000 people worldwide, our culture is built on care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to positively impacting society. We aim to contribute to a sustainable future, creating opportunities and leading transformation in the transport industry. We care for each other, value work-life balance, and foster a culture of learning, growth, and recognition. We are pragmatic, committed, and warm.
Every day, Volvo Group products and services help ensure food on tables, children’s safe journeys, and the construction of roads and buildings. Looking ahead, we are dedicated to transitioning to sustainable and safe transport, mobility, and infrastructure solutions toward a net-zero society.
Joining Volvo Group means working with iconic brands and being part of a global leader harnessing automated driving, electromobility, and connectivity. Our people are passionate, high-performing, and team-oriented, living in a supportive and respectful environment.
If you aspire to grow and make an impact, join us on our journey to create a better, more resilient society for future generations.
#J-18808-Ljbffr
Parts Advisor employer: AB Volvo
Contact Detail:
AB Volvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Renault Trucks and their product range. Understanding the specifics of the parts they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your customer service skills. As a Parts Advisor, you'll be dealing directly with customers, so showcasing your ability to communicate effectively and handle queries will set you apart from other candidates.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who work in similar roles can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about how you would handle specific customer situations or challenges related to parts sales, as this will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Parts Advisor. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, parts management, and any relevant technical skills. Use bullet points for clarity and focus on achievements that demonstrate your capability in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight specific experiences that showcase your ability to handle customer queries and maintain efficient operations in a parts environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at AB Volvo
✨Know Your Products
As a Parts Advisor, you'll be dealing with customer parts queries. Make sure you have a solid understanding of the products and services offered by Renault Trucks. Familiarise yourself with the specifications and features of the parts to confidently assist customers.
✨Demonstrate Customer Service Skills
This role involves face-to-face customer interaction, so showcase your customer service skills during the interview. Share examples of how you've successfully handled customer queries or complaints in the past, highlighting your ability to communicate effectively and maintain professionalism.
✨Emphasise Teamwork
The job requires working closely with a team to ensure superior performance. Be prepared to discuss your experience in collaborative environments and how you contribute to a positive team ethos. Mention any specific instances where you supported your colleagues or helped improve team dynamics.
✨Show Your Adaptability
The transport industry is constantly evolving, so it's important to demonstrate your adaptability. Discuss any experiences where you've had to learn new processes or technologies quickly. Highlight your willingness to attend training and development activities to enhance your skills.
