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- Tasks: Assist customers with parts queries and ensure efficient order processing.
- Company: Join Renault Trucks, part of the innovative Volvo Group.
- Benefits: Up to £35,000 salary, 25 days holiday, pension scheme, and discounts.
- Why this job: Make a real impact on sustainable transport solutions while developing your skills.
- Qualifications: Vehicle parts experience and strong communication skills required.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 28000 - 42000 £ per year.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do:
Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison. Mon-Fri 44 hours. Mon-Fri 0800 – 18.00 (1 hr lunch) with alternate Saturday mornings (8-12) paid at time and a half. Paying up to £35,000 DOE and a full UK driving licence is required.
Core Responsibilities:
- Front of House counter sales and dealing with customer parts queries.
- Ensure customer orders are taken and supplied to the correct specification.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
- Maintain an efficient filing and retrieval system.
- Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
General Duties:
- Work with the team to ensure a strong top team ethos.
- Ensure that you conduct yourself in a business-like and professional manner.
- Assist with maintaining a clean and professional Service and Parts area.
- Attend any training or development activity that is made available.
- Vehicle Parts experience a must.
- To be able to effectively communicate at all levels both written and verbally.
- To be able to develop or work in developing new or enhancing existing processes.
- To be able to competently use GDS and associated software & systems.
- To be able to competently use desktop PC and associated software & systems.
25 days holiday rising with service, pension scheme with employer matched contribution of up to 5%, discounts across retailers, cinemas and theme parks, and discount on Arval Contract Hire cars.
We value your data privacy and therefore do not accept applications via mail.
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork.
We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work‑life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net‑zero society. Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Parts Advisor employer: AB Volvo
Contact Detail:
AB Volvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Research Renault Trucks and Volvo Group to understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to effectively communicate with customers and colleagues. Role-play common scenarios with a friend or family member to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the company culture and potentially lead to referrals, which can be a game-changer in your job search.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're serious about joining the team and are willing to take the extra step to make it happen.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for sustainable transport aligns with our mission at StudySmarter.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in vehicle parts and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at AB Volvo
✨Know Your Parts
Brush up on your vehicle parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific products Renault Trucks offers. This will show your passion for the role and help you answer technical questions confidently.
✨Customer Service Skills
Prepare examples of how you've successfully handled customer queries in the past. Think about times when you went above and beyond to ensure customer satisfaction. This is crucial for a Parts Advisor role, as face-to-face interaction is key.
✨Show Team Spirit
Since teamwork is emphasised in the job description, be ready to discuss how you’ve contributed to team success in previous roles. Highlight your ability to collaborate and support colleagues, which aligns with the company’s ethos.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to sustainable transport and how the Parts Advisor role contributes to that mission. This shows your genuine interest in the company’s values and future direction.
