At a Glance
- Tasks: Drive sales and support for customers while building strong relationships.
- Company: Dynamic company focused on customer service and innovation.
- Benefits: Competitive salary, bonus potential, remote work, and extensive health benefits.
- Other info: Enjoy generous holidays, wellness support, and career development opportunities.
- Why this job: Join a team that values growth, diversity, and making a real impact.
- Qualifications: Sales experience and proficiency in Power BI and Excel required.
The predicted salary is between 60000 - 60000 £ per year.
Location: Glasgow, GB, G51 4GA
Position Type: Professional
Salary: Up to £60,000 per annum (dependent on experience) up to 15% bonus
Location: Remote (candidates must be based within Scotland’s Central Belt)
Travel: Frequent travel
Responsibilities
- Identify and deliver new business opportunities to improve performance and profitability.
- Build and manage strong relationships with national and regional customers, providing end-to-end service market support.
- Act as the key interface between customers, dealerships, SMD, and Market Company to ensure smooth issue resolution and best-in-class service.
- Drive contract penetration across the vehicle parc and manage a centralised contract process, including pricing, quotations, expiries, and financial risk.
- Develop and implement service market sales initiatives aligned to regional strategy.
- Ensure robust governance of parts inventory and VOSP through direct reports.
- Lead the development of digital approaches to market products and services.
- Build capability and capacity across dealerships to support growth and deliver premium customer experiences.
- Develop future talent, promote open and transparent communication, and champion Diversity & Inclusion.
- Contribute to the Senior Management Team, working collaboratively to deliver regional objectives.
Qualifications
- Experience in a sales environment.
- Proficiency in Power BI and Excel.
- Experience in commercial machinery, logistics solutions, transportation services, or heavy industrial equipment.
- Proven track record of being pro‑active and a self‑starter.
- Excellent communication skills with an ability to challenge and give feedback across all levels.
- Calm and effective under pressure with a pragmatic and open approach.
- Proven track record in negotiation.
- Experience of operating at a senior level within a high performing team.
We can offer you:
- Professional growth and development: Unlock your potential through various training such as Orca and Cobra management level training courses.
- Pension scheme: We offer a matched pension scheme of up to 10% of your salary, with incremental benefits based on length of service, including death-in-service cover.
- Company Car: Choice between an Electric or Hybrid car after the probation period.
- Health Care Plan: Benefit from a free Health Cash Plan and Bupa Cover.
- Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well‑being.
- Generous holiday allowance: Start with 25 days and Bank Holidays, rising with length of service.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- Fitness perks: Access MyGym Discounts and MyActive Discounts.
- Enhanced family‑friendly policies: We value work‑life balance and offer enhanced family‑friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
Regional Customer Sales & Support Manager in Glasgow employer: AB Volvo
As a Regional Customer Sales & Support Manager based in Glasgow, you will join a dynamic team that prioritises professional growth and development, offering extensive training opportunities and a supportive work culture. With a strong emphasis on employee well-being, we provide generous benefits including a matched pension scheme, health care plans, and enhanced family-friendly policies, ensuring a rewarding and balanced work environment. Our commitment to diversity and inclusion, alongside the chance to drive impactful sales initiatives, makes us an exceptional employer for those seeking meaningful career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Sales & Support Manager in Glasgow
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. Show them how you can deliver results and fit into their culture!
✨Follow Up
After an interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and reiterate your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Apply Through Our Website
When you find a job that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Regional Customer Sales & Support Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Customer Sales & Support Manager role. Highlight your experience in sales and any relevant skills, like Power BI and Excel, that match what we're looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've built strong customer relationships or driven sales initiatives in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve improved performance and profitability in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at AB Volvo
✨Know Your Numbers
Make sure you’re familiar with key metrics related to sales performance and profitability. Brush up on your Power BI and Excel skills, as you might be asked to interpret data or present insights during the interview.
✨Build Rapport
Since this role involves managing relationships with customers and dealerships, practice your communication skills. Think of examples where you've successfully built strong relationships in the past, and be ready to share them.
✨Showcase Your Proactivity
Prepare to discuss instances where you took the initiative to drive business opportunities or improve processes. Highlight your self-starter attitude and how it has positively impacted your previous roles.
✨Demonstrate Leadership Skills
As a Regional Customer Sales & Support Manager, you'll need to lead teams and develop talent. Be ready to talk about your experience in leading high-performing teams and how you promote diversity and inclusion in the workplace.
