Customer Service Specialist – Rotating Shifts (UK)
Customer Service Specialist – Rotating Shifts (UK)

Customer Service Specialist – Rotating Shifts (UK)

Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and support in a fast-paced automotive environment.
  • Company: Join a leading global automotive company with a focus on innovation.
  • Benefits: Earn up to £28,000 plus bonuses, overtime, and a fantastic benefits package.
  • Why this job: Be part of a team shaping the future of transport solutions while developing your skills.
  • Qualifications: Excellent customer service skills and good IT proficiency required.
  • Other info: Enjoy ongoing training and career growth opportunities in a collaborative setting.

The predicted salary is between 24000 - 32000 £ per year.

A leading global automotive company seeks a dedicated Customer Service Representative for its Leicester dealership. This role offers a competitive salary up to £28,000 plus a bonus and overtime, alongside a generous benefits package including a pension plan and opportunities for ongoing training.

Candidates should possess excellent customer service skills, the ability to work in a fast-paced environment, and good IT skills. Join a collaborative team committed to shaping the future of transport solutions.

Customer Service Specialist – Rotating Shifts (UK) employer: AB Volvo

As a leading global automotive company, we pride ourselves on fostering a dynamic and inclusive work culture in our Leicester dealership. Our employees enjoy a competitive salary, comprehensive benefits including a pension plan, and ample opportunities for professional development through ongoing training, making us an excellent employer for those seeking a rewarding career in customer service.
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Contact Detail:

AB Volvo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Specialist – Rotating Shifts (UK)

Tip Number 1

Network like a pro! Reach out to current or former employees at the company through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations and demonstrate our excellent communication skills.

Tip Number 3

Dress the part! Even if it’s a virtual interview, looking professional can boost our confidence and make a great first impression on the hiring team.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a nice touch!

We think you need these skills to ace Customer Service Specialist – Rotating Shifts (UK)

Customer Service Skills
Ability to Work in a Fast-Paced Environment
IT Skills
Team Collaboration
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good story!

Show Off Your IT Skills: Since good IT skills are a must, mention any software or tools you’re familiar with. If you’ve worked in a fast-paced environment before, share examples of how you handled challenges using your tech skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at AB Volvo

Know the Company Inside Out

Before your interview, do some homework on the automotive company. Understand their values, recent news, and what sets them apart in the industry. This will not only impress the interviewers but also help you tailor your answers to align with their mission.

Showcase Your Customer Service Skills

Prepare specific examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to thrive in a fast-paced environment.

Practice Common Interview Questions

Familiarise yourself with common interview questions for customer service roles. Questions like 'How do you handle difficult customers?' or 'Can you describe a time when you worked as part of a team?' are likely to come up. Practising your responses will help you feel more confident during the interview.

Dress the Part and Be Punctual

First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your commitment to the role. Plus, looking professional can boost your confidence!

Customer Service Specialist – Rotating Shifts (UK)
AB Volvo

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