At a Glance
- Tasks: Join a dynamic team to manage credit control and support cash collection.
- Company: Be part of a leading automotive group with a strong financial focus.
- Benefits: Enjoy a competitive salary, bonus, healthcare, and generous holiday allowance.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make a real impact by building relationships and resolving customer issues.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid, Warwick UK, three days per week in the office with travel to depots and dealerships.
Benefits
- Company bonus: Enjoy up to a 5% yearly bonus provided by the company.
- Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
- Healthcare: Benefit from access to Bupa Cover and Dental insurance.
- Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
- Holiday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
- Fitness perks: MyGym Discounts and MyActive Discounts.
Qualifications
- Experience in credit control, accounts receivable, or ledger management within a finance environment.
- Comfortable handling high volumes of customer calls and emails to resolve payment and billing issues efficiently.
- Experience managing invoice queries and payment discrepancies through to resolution.
- Confident speaking with customers and dealership contacts, influencing outcomes in a professional and solution-focused way.
- Strong Microsoft Office skills with confidence in Excel, including spreadsheets, data input, and basic analysis.
- Highly organised, detail driven, and comfortable working with data, systems, and deadlines.
- Full UK driving licence.
What you will be doing
In this role, you will be part of a collaborative FCA team that keeps the Volvo Group financially strong and compliant. Your responsibilities will include:
- Meeting ledger targets and supporting cash collection performance.
- Building and maintaining strong relationships with customers, depots, and dealership partners.
- Visiting internal and external stakeholders to understand needs and resolve issues.
- Reducing and managing levels of debt.
- Managing invoice queries through to resolution.
- Supporting month-end reporting and deadlines.
- Working closely with colleagues in FCA to ensure accuracy, control, and shared success.
You will be working within a well-established team of 8, including one supervisor and two team leaders.
Credit Controller- FTC 14 months employer: AB Volvo
Join a dynamic and supportive team at our Warwick location, where we prioritise employee well-being and professional growth. With a competitive benefits package including a company bonus, matched pension scheme, and comprehensive healthcare options, we foster a culture of collaboration and success. Our hybrid work model allows for flexibility while ensuring you are part of a close-knit team dedicated to achieving financial excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller- FTC 14 months
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and customer relations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled invoice queries or resolved payment issues in past roles. This will demonstrate your experience and problem-solving abilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Credit Controller- FTC 14 months
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and accounts receivable, and don’t forget to mention any relevant skills like handling customer calls and managing invoice queries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description, especially your ability to build relationships and resolve issues.
Show Off Your Excel Skills:Since strong Microsoft Office skills are a must, make sure to showcase your Excel abilities. If you’ve done any data analysis or worked with spreadsheets, include that in your application to demonstrate your comfort with data.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it quickly!
How to prepare for a job interview at AB Volvo
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed high volumes of customer calls and resolved payment issues in the past. Being able to cite specific examples will show that you’re not just familiar with the role, but that you’ve excelled in similar situations.
✨Build Rapport
Since this role involves building relationships with customers and dealership contacts, practice your communication skills. Think about how you can influence outcomes positively and prepare a few anecdotes that demonstrate your ability to connect with others professionally.
✨Excel at Excel
Make sure you're comfortable with Microsoft Excel, as it’s crucial for this position. Familiarise yourself with spreadsheets, data input, and basic analysis. You might even want to prepare a quick example of how you've used Excel to manage data effectively in your previous roles.
✨Be Organised and Detail-Driven
This job requires a high level of organisation and attention to detail. During the interview, highlight your methods for staying organised and managing deadlines. Share specific strategies or tools you use to keep track of tasks and ensure accuracy in your work.
