At a Glance
- Tasks: Support veterinary hospitals with procurement, ensuring they have the right products and equipment.
- Company: Join Mars Veterinary Health, a leader in veterinary care across Europe.
- Benefits: Competitive salary, career development, and a collaborative international environment.
- Other info: Opportunity for continuous improvement and innovation in a purpose-driven organisation.
- Why this job: Make a real impact on veterinary care while working with passionate teams.
- Qualifications: Experience in customer support or procurement, preferably in veterinary or healthcare settings.
The predicted salary is between 30000 - 40000 £ per year.
Hospital Procurement Support Specialist
Why join us?
- Play a vital role in supporting veterinary hospitals and clinics across Europe, ensuring they have the products, equipment and procurement support they need to deliver exceptional patient care.
- Become the trusted link between our hospitals and the Commercial Procurement team, building strong relationships and delivering an outstanding customer experience.
- Work with colleagues across Procurement, Supply Chain, Finance and Operations to solve complex challenges and continuously improve our procurement support services.
- Help shape the future of hospital support by driving process improvements, developing training resources and enhancing self-service tools.
- Join a purpose-driven organisation where your knowledge of veterinary practice, procurement or pharmacy will make a meaningful impact every day.
- The team
You will join the Commercial Procurement team within Mars Veterinary Health Europe, working as part of a centralised Hospital Procurement Support function.
The team is dedicated to providing high-quality support to veterinary hospitals across Europe, helping them access the products, equipment and services they need efficiently and effectively.
Reporting to the Procurement Operations Senior Manager, you will collaborate with colleagues across Procurement, Supply Chain, Finance, Operations and external suppliers to resolve enquiries, improve processes and deliver exceptional service.
The team values collaboration, continuous improvement and a customer-first mindset, creating an environment where everyone is encouraged to share ideas and make a difference.
Responsibilities
- Provide end-to-end procurement support for veterinary hospitals and clinics.
- Act as the main point of contact between hospitals and the Commercial Procurement team.
- Resolve inquiries, issue purchase orders, and manage case tickets on Service Now or similar platforms.
- Identify process improvement opportunities and develop training resources.
- Maintain accurate records of equipment, supplies, and service agreements.
- Coordinate with suppliers and internal stakeholders to ensure timely delivery and quality of products.
- Support self-service tools and documentation for hospital staff.
Qualifications
- Previous experience in customer or client support, preferably in veterinary, healthcare or procurement settings.
- At least three years of experience in a veterinary hospital, pharmacy or clinic buying role.
- Knowledge of surgical instruments, medical equipment, generic and trade pharmaceutical products.
- Excellent communication skills; ability to explain complex information clearly and build relationships.
- Strong problem-solving skills, proactive and solutions-focused with attention to detail.
- Proficiency in Microsoft Office and ability to use multiple systems, including Service Now or similar case management platforms.
- Ability to manage competing priorities while maintaining high customer service standards.
Desirable
- Bachelor’s degree.
- Qualified or certified Veterinary Nurse/Technician.
- Experience troubleshooting medical equipment or supporting clinical teams.
- Experience with procurement systems, supplier management or service-management platforms.
- Fluency in one or more additional European languages.
What we offer
- The opportunity to make a real difference by supporting veterinary teams across Europe.
- A collaborative, international working environment where continuous improvement and innovation are encouraged.
- Exposure to a diverse network of hospitals, suppliers and cross-functional teams.
- Ongoing learning and career development opportunities within a growing European organisation.
- Competitive salary and benefits package.
About us
Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets.
Our network includes trusted brands such as Ani Cura and Linnaeus, operating over 450 animal hospitals and clinics across 18 European countries.
Together, our teams deliver high-quality, modern veterinary care ensuring peace of mind for pet owners through excellent access and patient safety.
At MVH Europe, we prioritise a culture of accountability, inclusion and wellbeing.
We believe our purpose — to make a better world for pets — starts with building a better world for our people.
We support our teams through comprehensive wellbeing programmes, clear development and career paths, and a shared passion for delivering exceptional outcomes in veterinary care.
Equal Opportunity Statement
Mars is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need assistance or an accommodation during the application process because of a disability, we will provide such assistance and no applicant will be penalised.
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StudySmarter Expert Advice🤫
We think this is how you could land Hospital Procurement Support Specialist
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like AB L?ckeby Djursjukhus.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Hospital Procurement Support Specialist
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to AB L?ckeby Djursjukhus:Your cover letter should read like you’re chatting directly to AB L?ckeby Djursjukhus. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like AB L?ckeby Djursjukhus.
How to prepare for a job interview at AB L?ckeby Djursjukhus
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at AB L?ckeby Djursjukhus!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at AB L?ckeby Djursjukhus. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into AB L?ckeby Djursjukhus's culture.
