At a Glance
- Tasks: Coordinate sales activities, manage customer orders, and maintain strong client relationships.
- Company: Join AB Dynamics, a leader in automotive test systems with a supportive culture.
- Benefits: Enjoy competitive pay, generous leave, private medical insurance, and wellness support.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Be part of an innovative team shaping the future of autonomous vehicles.
- Qualifications: 3+ years in sales coordination, excellent communication skills, and ERP experience.
The predicted salary is between 30000 - 40000 £ per year.
About AB Dynamics: AB Dynamics is one of the world’s leading specialists in automotive test systems, supplying a range of advanced solutions including driving robots, ADAS soft crash targets and driving simulators to all major vehicle manufacturers and Tier 1 suppliers globally. The company's unique technology is used for many applications including the development of autonomous vehicles.
Roles Overview: The Sales Coordinator acts as the primary liaison between the customers and the broader business, handling customer quotes and orders, and maintaining global client communication. The ideal candidate will be innately driven, motivated and passionate about excellent customer service delivery, capable of delivering accurate timely work, and able to work autonomously and part of a team. The successful candidate will also hold shared responsibility for maintaining our upcoming web shop and phone application, and coordinate and administer orders transiting it.
Core Responsibilities:
- Handling enquiries, quotes and orders promptly within specified time frames
- Establishing and maintaining strong relationships with key customers and prospects
- Providing customers with timely updates on product information and any changes to their quotes and orders, ensuring they are not left waiting
- Proactively following up on outstanding quotations regularly
- Active maintenance and coordination of our eCommerce web shop once live
- Participating in weekly planning meetings and sharing relevant information
- Processing customer equipment returns as and when required
- Assisting and collaborating with colleagues in the sales team and across the business
- Assist with the maintenance of ERP data activities, such as pricing
What are we looking for?
Essential:
- 3+ years’ experience in a sales coordination role
- Experience working with sales processes in an ERP business system environment
- Capable of managing multiple tasks simultaneously under pressure
- Highly customer focused with excellent verbal and written communication skills
- Ability to look for excellence in everything you do and have a built-in drive to want to deliver for our customers
- Solid understanding of incoterms, payment terms, invoicing and general business commercial arrangements
Desirable:
- Have the confidence to negotiate on pricing, terms and conditions
- Used and operated a digital eCommerce sales platform, preferably swiftcloud
- Previous experience working with IFS ERP business system
- Previous experience working in an engineering organisation
- Ability to interpret and comprehend technical drawings
- Competent in using common IT software, such as MS Excel, Word, etc.
- Fluency in additional languages
Person Specification:
- Reliable and self-motivated team player with the ability to prioritise work
- Maintains a positive attitude and excels in team collaboration
- Flexible approach to work with a proactive problem-solving mindset
- Committed to do what it takes, and takes pride in their work
Why join us?
We are part of the AB Dynamics Group, an innovative, dynamic listed business with a friendly and supportive working environment. In addition to competitive salaries, our attractive benefits package includes:
- Discretionary bonus scheme
- 25 days annual leave, plus bank holidays, which increases every 2 complete years up to a max of 32 days
- Up to 10% matched pension contributions, with option to salary exchange
- Private Medical Insurance – Family cover (Company funded benefit in kind)
- Life Assurance 6x salary
- Option to join Critical Illness Insurance, Dental Insurance and Health screening
- Income protection (Company funded)
- Enhanced parental leave
- EAP including mental, physical and financial wellbeing support
- Enhanced sick pay after 1 years’ service
- Volunteering days – up to 2 per year
At AB Dynamics Group we set ourselves ambitious objectives and strive to work according to our values of customers, people, diversity, innovation, excellence and responsibility. We are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate against staff based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We use AI to help us assess applications fairly and objectively.
Sales Coordinator in Bradford-on-Avon employer: AB Dynamics
AB Dynamics is an exceptional employer, offering a vibrant and supportive work culture that prioritises innovation and excellence. With a comprehensive benefits package including generous annual leave, private medical insurance, and opportunities for professional growth, employees are empowered to thrive both personally and professionally. Located in a dynamic industry, the Sales Coordinator role provides a unique chance to contribute to cutting-edge automotive technology while fostering strong customer relationships in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Bradford-on-Avon
✨Tip Number 1
Get to know the company inside out! Research AB Dynamics and their products, especially their automotive test systems. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Sales Coordinator role. Highlight your customer service skills and ability to manage multiple tasks under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at AB Dynamics.
We think you need these skills to ace Sales Coordinator in Bradford-on-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight your experience in sales coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Customer Focus:Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers in your previous roles. We love to see that passion for delivering great service!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AB Dynamics
✨Know Your Stuff
Before the interview, make sure you understand AB Dynamics and their products. Familiarise yourself with their automotive test systems and how they contribute to the development of autonomous vehicles. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, excellent customer service is key. Prepare examples from your past experience where you've gone above and beyond for customers. Highlight your ability to handle enquiries and maintain strong relationships, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The role requires managing multiple tasks under pressure. Be ready to discuss how you prioritise your workload and keep track of orders and quotes. You might even want to share a specific instance where your organisational skills made a difference in your previous job.
✨Be Ready to Discuss Technology
Since the position involves maintaining an eCommerce web shop and using ERP systems, brush up on your technical knowledge. If you've worked with platforms like swiftcloud or IFS, be prepared to talk about your experience. Showing that you're tech-savvy will give you an edge.
