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- Tasks: Provide first-line IT support and troubleshoot issues across the company.
- Company: Dynamic listed business in Bradford-on-Avon with a vibrant work culture.
- Benefits: Competitive salary, bonus scheme, and generous holiday entitlement.
- Why this job: Join a team where your tech skills make a real difference every day.
- Qualifications: Strong communication skills and experience with ticketing systems like Jira.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic listed business in Bradford-on-Avon is seeking a first-line IT Support Technician to provide essential IT and ERP support across the company. The ideal candidate will possess strong communication skills and have experience with ticketing systems like Jira.
Responsibilities include:
- Troubleshooting IT issues
- Setting up devices
- Ensuring a high-quality support experience
Attractive benefits include a competitive salary, company bonus scheme, and generous holiday entitlement.
IT Service Desk Analyst - First-Line IT & IFS ERP in Bradford-on-Avon employer: AB Dynamics
Contact Detail:
AB Dynamics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst - First-Line IT & IFS ERP in Bradford-on-Avon
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with IT issues, brush up on common problems and solutions. Being able to demonstrate your problem-solving abilities can really set you apart during the interview.
✨Tip Number 3
Don’t underestimate the power of soft skills! Strong communication is key in IT support. Be ready to showcase how you can explain technical issues in a way that non-techies can understand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Service Desk Analyst - First-Line IT & IFS ERP in Bradford-on-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ticketing systems like Jira and any relevant IT support roles. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our first-line IT Support Technician role. Share specific examples of how you've provided excellent support in the past – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to convey technical information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at AB Dynamics
✨Know Your Tech
Make sure you brush up on your IT knowledge, especially around ticketing systems like Jira. Be ready to discuss how you've used these tools in the past and how they can help streamline support processes.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical users to resolve issues.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about how you would handle specific IT issues. Prepare a few scenarios where you successfully troubleshot problems, detailing your thought process and the steps you took to resolve them.
✨Understand the Company Culture
Research the company and its values. Being able to align your answers with their culture will show that you're not just a fit for the role, but also for the team. This can really set you apart from other candidates.
