AB Boutique Hotels Ltd in Croydon is seeking a Reservation & Guest Experience Specialist to join our central reservations team. Based at Selsdon, Croydon, this full-time role (part-time considered) focuses on crafting memorable guest journeys across our hotels, spa, and dining experiences.
You will manage multi-channel reservations, deliver outstanding guest service, and collaborate with hotel operations to maximise revenue and ensure smooth handovers across the group.
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Guest Experience Architect (Reservations) in London employer: AB Boutique Hotels Ltd
AB Boutique Hotels Ltd is an exceptional employer located in the vibrant area of Croydon, offering a dynamic work culture that prioritises employee growth and development. With a focus on crafting memorable guest experiences, team members enjoy unique opportunities to enhance their skills in hospitality while being part of a supportive environment that values collaboration and innovation.
