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- Tasks: Provide luxurious spa treatments and ensure a welcoming atmosphere for all guests.
- Company: Join an award-winning spa located on the stunning edge of the Lake District.
- Benefits: Earn £12-£14 per hour with flexible hours and awesome company perks.
- Why this job: Perfect for those who love wellness and want to make clients feel amazing!
- Qualifications: Must be qualified in Spa/Beauty Therapy and have a good work ethic.
- Other info: Weekend availability is preferred; enjoy a supportive team environment.
This award winning spa on the edge of the Lake District, offers luxurious spa treatments designed to relax your body and mind. ResponsibilityAs a Spa Therapist is your responsibility for the provision of Spa Services to ensure the Spa Department operates efficiently to maximum profitability and guest care. Your main responsibilities include but are not limited to:· To ensure a warm, friendly and professional welcome is delivered to all customers at all times· To meet and great all customers using the Spa treatment facilities, with a specific focus on entry and departure· To give the best possible service at all times, with the interest of the customer being paramount at all times· To interact with clients when appropriate throughout the course of their visit, to support our repeat business strategy· To show a professional attitude at all times, particularly with regards to punctuality, appearance and general attitude to the role· Responsible for cash handling, bookings and general telephone enquiries when necessary· To ensure that membership cards are requested and presented at all times in order to effectively manage the Spa Membership Packages and discount scheme· To efficiently manage bookings when required to ensure that utilisation of therapists is maximised to support additional sales growth· To communicate efficiently and accurately with the Hotel reception on bookings and billings etc· To ensure that following internal training, financial procedures and cashing up is completed accurately when requested· Responsible for communicating key information and messages promptly to the Spa Treatment Manager· To deal with client requests/complaints professionally, using the support of the Spa Manager when necessary and communicating any compliments, queries or complaints when appropriate· To promote secondary sales in all areas of the Spa and Hotel· To ensure that home care is recommended to clients after each treatment, up selling whenever possible our Spa Product House Retail stock to increase secondary sales· To ensure that all sales figures are reported accurately· Responsible for achieving sales targets set down by the Spa Manager· To ensure that all areas of responsibility are delivered in accordance with Health & Safety policy· Responsible for the cleanliness and presentation of the treatment rooms to maintain our high levels of service and standards· Responsible for reporting treatment room professional stock levels and retail stock to the Spa Manager if running low· To maintain the high standards of presentation within the Spa treatment and relaxation areas at all times· To attend all training courses as deemed necessary by the Spa Manager· To ensure that all treatments are delivered to the required standards which are covered during both internal and external training· To supervise the conduct and safety of users and equipment, reporting any areas of concern to the Spa Manager immediately· To ensure all online training records and qualifications are up to dateRequirements1. To be qualified in Spa/ Beauty Therapy to a minimum of a level 22. Previous experience in this or a similar role is desired3. You must have a good work ethic and be able to work in line with the Company’s standards4. To represent the Company and the Hotel in a loyal, professional and knowledgeable manner at all times5. To demonstrate knowledge of the Company’s Health & Safety Procedure and Fire Procedure6. You must be able to conform to all of the Rules and Regulations outlined in the Staff Handbook and Staff Contract, in addition to those established by the Spa ManagerWorking hours- 24 hours over 3 days (8.5 hours per day) Ideally looking for weekend availability and Monday/ Tuesday.Salary- £12 per hour (weekdays)/ £14 per hour (weekends) plus an extensive range of company perks and benefits
Part Time Spa Therapist employer: AB Beauty Recruitment
Contact Detail:
AB Beauty Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Spa Therapist
✨Tip Number 1
Familiarize yourself with the specific spa treatments offered at our award-winning spa. Understanding the services we provide will help you engage with potential clients and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles. Since a warm and professional welcome is crucial, showcasing your ability to create a positive atmosphere can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you handle client requests and complaints. We value professionalism and effective communication, so sharing examples of how you've successfully managed difficult situations will demonstrate your suitability for the role.
✨Tip Number 4
Show your enthusiasm for ongoing training and development. Mentioning your willingness to attend training courses and stay updated on industry standards will reflect your commitment to maintaining high service levels in our spa.
We think you need these skills to ace Part Time Spa Therapist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in spa or beauty therapy. Mention specific treatments you are skilled in and how your experience aligns with the responsibilities listed in the job description.
Showcase Your Customer Service Skills: Since the role requires a warm and professional welcome for customers, include examples of how you've provided excellent customer service in past roles. This could be through direct interactions or managing client requests.
Demonstrate Knowledge of Health & Safety Procedures: Mention your understanding of health and safety protocols relevant to spa environments. This shows that you are aware of the importance of maintaining a safe and clean space for clients.
Express Your Passion for Spa Treatments: Convey your enthusiasm for spa treatments and wellness. Share why you are passionate about this field and how you can contribute to creating a relaxing experience for guests.
How to prepare for a job interview at AB Beauty Recruitment
✨Show Your Passion for Spa Therapy
Make sure to express your enthusiasm for spa treatments and customer care. Share any personal experiences or stories that highlight your passion for helping others relax and feel rejuvenated.
✨Demonstrate Professionalism
Since the role requires a warm and professional demeanor, dress appropriately and maintain a positive attitude throughout the interview. Be punctual and respectful, as these traits are crucial in the spa environment.
✨Prepare for Customer Interaction Scenarios
Think of examples where you successfully handled client requests or complaints in previous roles. Be ready to discuss how you would ensure a positive experience for guests, as this is key to the spa's repeat business strategy.
✨Know the Company’s Standards
Familiarize yourself with the spa's services, values, and health & safety procedures. Showing that you understand and align with the company's standards will demonstrate your commitment to providing excellent service.
