At a Glance
- Tasks: Coordinate export orders, manage documentation, and liaise with teams for smooth operations.
- Company: AB Agri is a leading agribusiness focused on international logistics and trade.
- Benefits: Enjoy a competitive salary, flexible benefits, and matched pension contributions up to 10%.
- Why this job: Gain valuable experience in international logistics while working in a supportive and growing team.
- Qualifications: Experience in export coordination is desirable; strong organisational and communication skills are essential.
- Other info: This entry-level role offers opportunities for growth within the agribusiness sector.
The predicted salary is between 20000 - 30000 £ per year.
Location: Rugeley, Staffordshire, UK
Contract: Full time, Permanent – Monday to Friday, 8:30 am to 5:00 pm, with occasional presence at the Fradley site as required.
Package includes: Salary from £25,000, including discretionary performance related bonus, plus pension contributions matched up to 10% and access to flexible benefits that support your development, wellbeing and everyday life.
About The Role
As an Export Coordinator at AB Agri, based in Rugeley, you will be a key part of the export operations team, ensuring the smooth processing of export orders and the accurate preparation of shipping and customs documentation. This role involves close collaboration with internal teams, hauliers, customs agents, and veterinary services to coordinate transport and compliance for international shipments, with a particular focus on the Irish market and growing European trade. You will manage daily export activities, assist with health and veterinary certificates, and support customs procedures. Working in a demanding environment, you will be expected to demonstrate strong attention to detail, proactivity, and excellent communication skills. This position offers a valuable opportunity to develop your expertise in international logistics within a supportive and expanding agribusiness.
What You'll Be Doing
- Process export orders, arrange transport and veterinary appointments, and create accurate shipping and customs documentation.
- Liaise closely with hauliers, customs agents, and internal teams to ensure smooth and compliant export operations.
- Prepare and submit health and veterinary certificates, including processing for Irish shipments, ensuring adherence to regulatory requirements.
- Monitor export schedules and shipment progress, proactively addressing any delays or issues to maintain timely deliveries.
- Use Excel and other reporting tools to generate operational reports and support data-driven decision-making.
- Communicate clearly and professionally with customers, freight forwarders, and stakeholders to provide updates and resolve export-related queries.
- Collaborate with the export team to identify and implement process improvements that enhance efficiency and accuracy.
- Support and assist the export vet on scheduled days to facilitate smooth export procedures.
- Participate in ongoing training to deepen knowledge of export documentation, customs regulations, and industry best practices.
What We're Looking For
- Proven experience in export coordination or international logistics, ideally within agribusiness or related industries. (Desirable)
- Strong organisational skills with the ability to manage export documentation, customs procedures, and shipment scheduling independently. (Essential)
- Excellent communication skills in English are essential; additional language skills, particularly Irish or European languages, are a plus.
- Initiative-taking and confident in building relationships with internal teams, hauliers, customs agents, and external partners. (Essential)
- Ability to work effectively across multiple sites, with a valid driving license and access to a car. (Essential)
- Meticulous with a thorough understanding of export compliance, veterinary and health certificates, and customs regulations. (Desirable)
- Willingness to learn and develop export knowledge, with the potential to grow into a senior role within the wider agribusiness group.
Customer Services Coordinator - Export employer: AB Agri
Contact Detail:
AB Agri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Coordinator - Export
✨Tip Number 1
Familiarise yourself with export documentation and customs regulations specific to the Irish market. This knowledge will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the export and logistics field, especially those who have experience in agribusiness. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your organisational skills by preparing a mock export schedule or documentation. This practical demonstration of your abilities can set you apart from other candidates during interviews.
✨Tip Number 4
Brush up on your communication skills, particularly in English and any additional languages relevant to the role. Being able to communicate effectively with diverse stakeholders is crucial in export coordination.
We think you need these skills to ace Customer Services Coordinator - Export
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in export coordination or international logistics. Emphasise any roles where you've managed documentation, customs procedures, or shipment scheduling.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as attention to detail and communication skills, and provide examples of how you've demonstrated these in previous roles.
Highlight Language Skills: If you have additional language skills, particularly in Irish or other European languages, make sure to mention them. This can set you apart from other candidates and show your ability to communicate effectively in a diverse environment.
Show Initiative and Proactivity: In your application, include examples of how you've taken initiative in past roles. This could be through process improvements or problem-solving in challenging situations, which is crucial for the Export Coordinator position.
How to prepare for a job interview at AB Agri
✨Know Your Export Regulations
Familiarise yourself with the key export regulations and customs procedures relevant to the role. Being able to discuss these confidently will show your understanding of the industry and your readiness for the position.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication abilities, as this role requires liaising with various stakeholders. Think of examples where you've effectively communicated in challenging situations or resolved issues through clear dialogue.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks and maintain attention to detail. Share specific instances where your organisational skills have led to successful outcomes, especially in a fast-paced environment.
✨Show Initiative and Proactivity
Employers value candidates who take initiative. Prepare examples of times when you identified a problem and took steps to resolve it without being prompted. This will demonstrate your proactive approach to work.