Customer Service Coordinator - Peterborough

Customer Service Coordinator – Peterborough Job Title: Customer Service Coordinator Location: Peterborough, Cambridgeshire, UK – Hybrid working – at least 3 days per week in the office Contract / Shifts: 3 to 6 months fixed term contract – Monday to Friday, 08:30 – 17:00 Are you… A detail-oriented person with proficient data entry and administrative skills? Experienced in customer service and skilled in handling inquiries with professionalism and care? Looking for a short-term opportunity to join a productive team? If this sounds like you, we have a rewarding opportunity at AB Agri! About the Role: This temporary role supports our Customer Service Team ensuring the team continues to deliver seamless, high-quality service to our customers in the feed ingredients sector (KW, Trident, AMUR). You will play a critical role in: Handling customer inquiries, resolving queries, and maintaining solid relationships. Managing key administrative tasks such as contract data entry, system updates, and processing proof of deliveries. Collaborating with internal teams and external stakeholders to ensure smooth operations. What You’ll Need: Data entry and administrative capabilities. Basic proficiency with Excel and other Office tools. Good verbal and written communication skills. Organisational ability to manage workloads and prioritise appropriately. About the Company Rewarding your passion When you join us, you\\\\\\\’ll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you – from day one. About us We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers – and that’s because of great people like you. People with different life experiences who share common values. Together we’re building a fair, innovative and inclusive culture. As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter – or anything else) just let us know. Application Notes We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes. When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application. Apply today or contact our recruitment team for more information. Agencies and media sales AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.