At a Glance
- Tasks: Lead and coach a team to deliver outstanding customer service in housing support.
- Company: Local recruitment agency focused on care and support services.
- Benefits: 6-month contract with potential for extension and professional development opportunities.
- Why this job: Make a real difference by helping your team excel and improve performance.
- Qualifications: Experience in team development, coaching skills, and adaptability in housing services.
The predicted salary is between 36000 - 60000 £ per year.
A local recruitment agency is seeking a Team Leader for the Care & Support team in Westminster, UK. The role involves coaching a team to deliver exceptional customer service and improve performance.
Ideal candidates will have:
- Experience in developing teams to exceed KPIs
- Excellent coaching skills
- Adaptability in a housing services context
This position is a 6-month contract with potential for extension.
Team Lead, Housing Care & Support – Coaching Excellence in Westminster employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead, Housing Care & Support – Coaching Excellence in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to coaching and team performance. We recommend using the STAR method to structure your answers, showcasing your experience in developing teams to exceed KPIs.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight specific examples where you've successfully navigated changes in the housing services context. This will demonstrate your ability to thrive in dynamic environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can lead and inspire teams in delivering exceptional customer service.
We think you need these skills to ace Team Lead, Housing Care & Support – Coaching Excellence in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in coaching and developing teams. We want to see how you've helped others exceed their KPIs, so don’t hold back on those success stories!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Team Lead role. Share specific examples of your coaching skills and adaptability in housing services.
Showcase Your Customer Service Skills: Since this role focuses on exceptional customer service, be sure to include any relevant experiences that demonstrate your ability to lead a team in delivering top-notch support. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of housing care and support services. Brush up on key performance indicators (KPIs) relevant to the role, and be ready to discuss how you've helped teams exceed these in the past.
✨Show Off Your Coaching Skills
Prepare examples of your coaching experience. Think about specific situations where you’ve successfully guided a team member to improve their performance or customer service skills. Be ready to share your coaching philosophy and how it aligns with the company's values.
✨Be Adaptable
This role requires adaptability, so think of times when you've had to adjust your approach in a fast-paced environment. Share stories that highlight your flexibility and how you’ve managed change within a team.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the challenges they face. This shows your genuine interest in the role and helps you gauge if the company culture is the right fit for you.