At a Glance
- Tasks: Lead a team to support vulnerable residents and enhance customer service.
- Company: Aatom Recruitment, working with a Local Authority for community impact.
- Benefits: 6-month contract with potential extension and professional development opportunities.
- Other info: Join a dynamic team focused on performance improvement and community support.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team development and housing customer services required.
The predicted salary is between 33750 - 41250 £ per year.
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a
Team Leader Care & Support team – housing on a 6 months contract with a possibility of further extension.
We urgently seek a Team Leader/Manager to support our new Care & Support team for vulnerable residents in Housing.
This team conducts outbound Tenancy Housing reviews, gathering extensive tenancy information and identifying household vulnerabilities.
The role involves
- Coaching and developing a team for exceptional customer service.
- Setting and achieving personal and business objectives.
- Driving performance improvement through effective coaching and 121s.
- Managing underperformance positively.
- Enhancing the team’s quality and output.
- Acting as an escalation point for residents.
Requirements
- Experience in developing teams to exceed KPIs.
- Excellent coaching skills to foster a coaching culture.
- Adaptability, resilience, and role modeling for colleagues.
- Data-driven approach to service improvement and staff development.
- Experience in housing customer services.
If this sounds good to you, please apply for immediate contact or call Inesa directly.
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Team Leader Care & Support team – housing employer: Aatom Recruitment
Aatom Recruitment is an excellent employer, offering a supportive work culture that values collaboration and professional development. As a Building Control Surveyor in the vibrant locations of London, Berkshire, Kent, or Merseyside, you will benefit from flexible working hours and opportunities for career advancement within a dynamic local authority environment, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader Care & Support team – housing
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Aatom Recruitment and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Team Leader Care & Support team – housing
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Aatom Recruitment. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Aatom Recruitment
✨Showcase Your Adaptability
Given that this is a temporary HR role at Aatom Recruitment, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Aatom Recruitment uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Aatom Recruitment.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Aatom Recruitment.
