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- Tasks: Assist in maintaining and managing facilities to create a welcoming environment.
- Company: Join a supportive team dedicated to providing excellent service across multiple sites.
- Benefits: Flexible working hours, including evenings and weekends, with opportunities for growth.
- Other info: Work across various locations with a focus on teamwork and community support.
- Why this job: Make a real difference by ensuring safe and functional spaces for learners and staff.
- Qualifications: Must have a UK Driving Licence and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
A UK Driving Licence is essential.
Key responsibilities:
- To assist the Facilities Manager in undertaking caretaking and maintenance duties to ensure that all centres are fully functioning, welcoming and fit for purpose.
- To be a key holder and be responsible for opening and closing buildings when required.
- To assist in implementing standard systems and procedures, purchase ordering, documents, and templates, and provide consistent high standards of service delivery and reporting across all sites.
- To provide facilities and customer service support for learners, tutors, and other staff, to include internal and external events.
- To provide an efficient courier service.
- To undertake late evening and weekend work in accordance with the service needs.
The success of this role will ensure that:
- The safety and security of WAES resources and premises is maintained.
- A high quality of maintenance, security and caretaking provides a safe and welcoming environment for learners, staff, and visitors.
- Day to day issues, fault reporting, task and courier requests are dealt with efficiently and in accordance with agreed KPIs.
- An efficient and effective courier service supports the needs of the service and operates within agreed KPIs.
- All furniture and fittings are routinely checked to ensure a safe and reasonable standard and a programme of planned decorating and refurbishment is planned.
- Signs, plasma screens and notices are adequate to assist learners, visitors and colleagues find their way around the buildings.
- Staff and learners are informed of emergency issues, rooming, or timetable changes.
- Risk assessments are completed and adhered to.
- Work across all 3 WAES sites and willingness to work in a flexible way including evenings and Saturdays.
Senior Facilities Assistant employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Assistant
✨Tip Number 1
Get to know the company culture! Research WAES and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your problem-solving skills, especially in facilities management. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Senior Facilities Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for facilities management shine through! We want to see how excited you are about creating a welcoming environment for learners and staff. A bit of personality goes a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in caretaking and maintenance duties. We’re looking for someone who can assist the Facilities Manager effectively, so be specific about your past roles and how they relate to this position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Senior Facilities Assistant. Familiarise yourself with caretaking and maintenance duties, as well as the importance of providing a welcoming environment. Be ready to discuss how you can contribute to maintaining high standards of service delivery.
✨Showcase Your Customer Service Skills
This role involves supporting learners, tutors, and staff, so highlight your customer service experience. Prepare examples of how you've handled requests or issues in the past, especially in a facilities context. Demonstrating your ability to provide excellent support will set you apart.
✨Be Ready for Flexibility
Since the job requires working evenings and weekends, be prepared to discuss your availability. Show that you're adaptable and willing to meet the service needs. Mention any previous experiences where you had to adjust your schedule to accommodate work demands.
✨Understand Safety and Security Protocols
Safety is a top priority in this role. Brush up on relevant safety and security protocols, and be ready to talk about how you would ensure the safety of resources and premises. Discuss any experience you have with risk assessments or emergency procedures to demonstrate your commitment to a secure environment.